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“Nice and clean”

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Courtyard Boston Billerica/Bedford
Ranked #3 of 3 Hotels in Billerica
Chicago, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice and clean”
Reviewed January 23, 2010

I stayed here for 5 days for business. The drive from the airport was a challenge because the GPS got confused. The hotel is not near much. The rooms are clean and nicely furnished. This hotel works well for business, but would not advise for getaway with significant other.

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BabyHawkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 14, 2010

my stay was highlighted by the maintenance man who jump started my car in sub zero temps and then refused a tip! over all the hotel is very nice, I left feeling appreciated and respected and I am not easily pleased.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgiabulldog_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
249 reviews
232 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed December 26, 2009

Updated review from me, having stayed here at various times over the last 2 years. Service at breakfast (not including Pattie, who is always friendly) is awful, and often downright unfriendly. Staff always treat any request as if it's a personal insult. Stay at the much better
Marriott in Burlington if you can afford to pay a bit more.

  • Stayed January 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gobbledyspook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 17, 2009

My review of this hotel is mixed. Here is what I liked: The place is very clean. The maid service is excellent. They do not cut any corners when they clean the rooms. The décor is nice and modern. The beds are comfortable and linens are of a nice quality. The lobby area has a nice fireplace and couch/chairs where I sat to read and relax. This was nice. The parking and grounds are well kept. The location is convenient if you are working in the nearby office park or if you need to hop on the highway. Lots of people complained about the fact that there is nothing around as far as restaurants, but actually there is a huge mall about ten minutes away and also several other places if you don’t mind driving about 5 miles.
What annoyed me: Okay first of all the wireless was down all week. They had no explanation and didn’t seem to care. The in-room movie service was down all week too and again they did not care or offer any explanation. I hated the way they did food service. It was way overpriced for what you got. Breakfast was over promptly at 10:00 and you had better get down there because they started packing it away before 10:00. They even put away the free coffee at 10:00—I mean, come on. They can’t even leave coffee out for people all day like a normal hotel. They offer no other food until 5:00 pm. The selections are very limited for dinner, and again overpriced for marginal food. If you want a snack in the little store prepare to pay $5 for a small bag of cookies and $4 for a bottle of water. One of the nights I stayed there they had a college volleyball team on my floor and this group was extremely loud all night. The hotel staff refused to do anything about it. I guess I just did not find the customer service to be up to par.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vivace21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
255 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 457 helpful votes
Reviewed October 28, 2009

If Boston is expensive, this hotel can be a fair choice. It's a 30 minute drive into Boston, but it goes fast and we saved hundreds of dollars by staying here. The major downside is the serious lack of restaurants in the area. It's a good idea to choose a place closer to Boston to eat.

The rooms were very nice, and included free parking and free wireless internet. Only 2 computers in the lobby "business center", so bring your own if you need to look something up in a timely fashion.

It's a bit tricky to find, GPS got confused. Luckily they have a big green sighted COURTYARD sign on the road or we'd never have found it!

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 12, 2009

Very nice room - spacious, big comfortable bed, nice bath & shower. Flat panel TV. Free internet - reasonable speed.
Decent gym and small pool. I also found the laundry room useful (half way through a 10 day trip).
Helpful staff. Whole property appears well upgraded and refurbised since last I stayed (2007).
Hotel restaurant menu very limited - but sufficient. Taxi to central Boston is $60-$70 one way. Rent a car if you intend to stay here any length of time - there is no good public transport option. Naked Fish restaurant a couple of miles away (15 Middlesex Turnpike) was very good.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brit_Fifties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina Beach, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 16, 2009

Needed to go to the Northeast market. Perfect location. Was not expecting much but was pleasantly surprised.
VERY nice decor, staff, quick check-in, easy to get around, until we went to dinner, food was good but had to wait to be seated since there was no host/hostess. Do we seat ouselves or wait?
Restaurant is right off bar, should have a divider of some kind.
Only one service staff, and she was brand new, (she did do a GREAT JOB,also later did have some help, all was good)
Breakfast is a pay meal, buffet, or off menu but pricey, was not good when ordered off menu.
Will go back but unless food service ramps it up a LOT. would recomend of premise for meals.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adkres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Boston Billerica/Bedford

Property: Courtyard Boston Billerica/Bedford
Address: 270 Concord Rd, Billerica, MA 01821-3405
Phone Number:
Location: United States > Massachusetts > Billerica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Billerica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boston Billerica/Bedford 3*
Number of rooms: 210
Official Description (provided by the hotel):
Just a short drive from Boston, Billerica Massachusetts is among the nation's oldest cities yet offers the conveniences desired by modern travelers. Many local companies and Universities such as GE, Raytheon, Millipore and the University of Massachusetts Lowell are just a quick shuttle ride away from the Marriott Boston Billerica/Bedford. Enjoy spacious guest rooms equipped with free wireless Internet and flat screen TVs. Host your next corporate meeting or social event in our spacious ballroom up to 250 people. Explore Middlesex County where you will find the textile museums of Lowell, the Lexington Battle Green and Historic Concord as well as other world-famous sites all within a short drive. Travel Massachusetts and stay at the Marriott Courtyard Billerica/Bedford to be welcomed with warm New England hospitality. ... more   less 
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Also Known As:
Courtyard Boston Billerica / Bedford Hotel Billerica
Wyndham Billerica
Billerica Courtyard
Billerica Marriott

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