I have gone here several times over several years, and always I leave disappointed. I have never eaten here, though not for lack of trying. I have sat at the bar and at tables, and basically had to beg for menus, and then never got served. The same has happened while trying to order drinks. I understand downtown Beverly can get busy, and you may have to wait for a quality cocktail, but being positively ignored by the staff is unacceptable. I have stood at the bar for over 20 minutes, waiting to order - and not even an acknowledgement that they know I am waiting. As long as it is under the same management I have no desire to try them again.