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“Exceptional”

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DoubleTree Hotel Boston/Bedford Glen
Ranked #1 of 3 Hotels in Bedford
Certificate of Excellence
GreenLeadersBronze level
Pequannock, New Jersey
Level 2 Contributor
2 reviews
“Exceptional”
Reviewed March 27, 2014

This hotel is extremely clean. I walked into the lobby late at night and they accommodated me with a special requested room. The room didn't smell. I also went to one of their on site restaurants for dinner. The meal I order was fresh and yet simple. Really would recommend this hotel for a stay.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank robinrn92979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, March 28, 2014
Thank you Robin! We are absolutely not perfect, however, my housekeeping team generally does an outstanding job. Glad you enjoyed our restaurant as well. See you again, I hope!
Lynne
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1,001 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
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English first
San Diego, United States
1 review
Reviewed March 25, 2014

This hotel offered all the necesary accommodations for an excellent business trip. Rooms were relatively new and well maintained, plenty of meeting space, good resturant for breakfast and dinner, nice bar area, pool, fitness room, and very friendly and helpful staff. A little more diversity in TV channels would have been appreciated.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, March 28, 2014
Thank you and happy to tell you we are increasing our channels as well as offering more HD. We are in the process of doing a site survey and anticipate this work will be wrapped up by the end of the second quarter.
Thanks again!
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
Reviewed March 24, 2014

I was greeted by very friendly and helpful staff. The hotel was well appointed, fairly busy, and well located. I would have given a very good to excellent EXCEPT for a nasty surprise under the bed. The housekeeper had tucked a load of dirty sheets under the bed that I discovered after dropping something that rolled under the bed skirt. It was very late and I let the front desk know in the morning, and while concerned, they did not offer anything other than having it removed immediately. I would have liked management to have been concerned.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 782kevint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, March 28, 2014
Thank you so much for bringing this to my attention. Unfortunately my team did not. I am truly sorry this happened and we generally do a much better job than this. I know that you spoke to Darlene and on her behalf as well as mine, thank you for being so understanding.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, NY
Level 6 Contributor
114 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 20, 2014

I'm just wrapping up a stay at the Bedford Doubletree after a week long conference based at the hotel. It's a great hotel - VERY comfortable beds, clean quiet rooms, friendly welcome when you come in (and the famous warm Doubletree cookies...yum), good location near some off site amenities (Barnes & Noble, a mall with lots of dining choices), and of course - helpful, attentive staff.

The gem of this hotel is the restaurant/lounge, Sora. The breakfast and lunch buffets are fantastic, and every night we were treated to a magnificent dinner with excellent portions and desserts to die for. Our meeting also had some catered in-between session snacks which were delicious (example: mini donuts, hot cider, and caramel apple slices.....mmmm).

The meeting rooms are a little chilly so bring a sweater if you will be here for a conference. Other than that, no complaints, this place is great!

Green Features: There are waste stream separation bins in each room.
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LauraLovesZippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, March 28, 2014
Thank you for filling this out Laura. I enjoyed meeting you! Hope that you travel my way again some time.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United States
1 review
Reviewed March 19, 2014

nice and clean hotel. love the patios and lobby but I disliked how spread out the hotel is. hard to find your way around. There are a lot of elevators and its hard to find which one goes nearest to each area. The front desk people were very nice and friendly and helpful.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Laurie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, March 28, 2014
Thank you very much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wilkesboro, NC, United States
1 review
Reviewed March 13, 2014

Clean, friendly and well located to Bedford, MA. Good restaurant even if you do not stay at Doubletree. Just wait until you taste the cookies - what a treat for a tired traveler on arrival. Very quiet and a good place to rest.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank June H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, March 17, 2014
Thank you very much!
Lynne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, United States
1 review
Reviewed March 9, 2014

I travel on business frequently, and have stayed at the Bedford Glen DoubleTree on many occasions. The rooms are quiet, the staff friendly and accommodating, and there is nothing like being greeted by a warm cookie upon check in! Comfortable rooms that make it easy to relax at the end of a long day.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, March 17, 2014
Thank you for choosing us, we hope to see you again.
Lynne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Hotel Boston/Bedford Glen

Property: DoubleTree Hotel Boston/Bedford Glen
Address: 44 Middlesex Tpke, Bedford, MA 01730-1404
Phone Number:
Location: United States > Massachusetts > Bedford
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bedford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Hotel Boston/Bedford Glen 3.5*
Number of rooms: 281
Official Description (provided by the hotel):
Just a half-hour outside Boston, the hotel's rates and amenities make it a great family choice. ... more   less 
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Also Known As:
Doubletree Hotel Boston
Doubletree Bedford
Bedford Doubletree

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