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“Great stay at a great hotel”

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DoubleTree Hotel Boston/Bedford Glen
Ranked #1 of 3 Hotels in Bedford
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 12, 2014

Stayed here for a business trip in January. Rooms were well appointed and spacious. No time to try the wi-fi so can't comment here. Onsite bar and restaurant which is great if you are not planning to leave the property. I ate dinner at the restaurant and it was very good, nice atmosphere, friendly service and reasonable prices. Hotel is near shops and other dining options if you have a car. Used the shuttle service on day 2 and found it be efficient, friendly driver, and the van was clean - even though it was slushy and dirty outside from recent storm. Check-in was super fast and as usual top notch service by the front desk. Overall a great stay, would come again.

  • Stayed: January 2014, traveled on business
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Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded February 14, 2014

Thank you very much for the great review. Glad that you were able to experience our food too. We try to devise a reasonably priced offering that should please most palates. Hope to see you again!
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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674 - 680 of 1,106 reviews

Reviewed February 12, 2014

Very nice, neat, clean room. Bed very comfortable. Room well laid out. Nice closet storage. Bathroom was of decent size,nice selection of toiletries and towels. Room provided all the comforts of home. Warm cookie was a nice touch. We would definitely recommend to others. Breakfast in the morning was wonderful and a very good bargain.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Wendi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded February 14, 2014

Thank you very much and thanks particularly for mentioning the breakfast. We have a wonderful buffet for $10.95. Fresh product, not the "microwavables" that you get at the all inclusive hotels.
Hope to see you again!
Lynne

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Reviewed February 11, 2014

My stay was a one night stay for an in hotel event with the local radio station. The room was very nice, bed was comfortable, bathroom was nice too. Maybe the room needed a little airing out since we are in the middle of Winter here in the North East. Staff and accomodations were wonderful, and very economical. Can't beat the price for what was offered.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Marilyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded February 14, 2014

Thanks for staying with us for the WROR event. We love hosting that every year. Great comment
about the "airing out" . Will look for the first 45 degree day and get to it. I think that will be next week!
Lynne

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Reviewed February 11, 2014

I have always had really great stays here. Staff is helpful and kind - Rooms are nice and the beds are great! The food in the Bar is good and it is a nice place to sit and relax after your day. I will stay again and again and recommed this DoubleTree highly.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Kandice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded February 14, 2014

Thank you so much! I greatly appreciate your business.
Lynne

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Reviewed February 11, 2014

Staff was welcoming. Room was nice and clean. Good location to clients office. I would recommend staying at the DoubleTree Boston. Staff was welcoming. Room was nice and clean. Good location to clients office. I would recommend staying at the DoubleTree Boston.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Teresa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded February 14, 2014

Thank you for staying with us! See you next time. Hopefully, without the snow!
Lynne

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Reviewed February 10, 2014

Nice clean and good hotel. It was worth for the price paid and it is very close to Burlington Mall and high ways. It has a nice restaurant and it seems like a good place to stay with family. Nice clean and good hotel. It was worth for the price paid and it is very close to Burlington Mall and high ways. It has a nice restaurant and it seems like a good place to stay with family.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Rafi Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded February 11, 2014

Thank you!
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

I recently stayed here on a business trip for 4 days. I arrived to a nice looking lobby and waited in line for about 20 minutes for check in. Check in was ok, the cookie was nice, but the staff was short. After providing me a map of the hotel, I took the long trek to my room which happened to be in the very last hallway in the hotel by the gym. It took about 10 minutes, so I would suggest asking for a room closer to one of the entrances. The hotel was very outdated structurally, although some of the furnishings were nice. I arrived in my room but it just seemed dirty. There were fingerprints on the lamps, the coffee maker was dirty and dusty and I had hairs in my bathroom. I didn't expect the Four Seasons so I accepted it. I ate downstairs at the restaurant, but the service was very slow. It probably took 30+ min to get my food, and my meat was not cooked as I originally ordered. Room service was nice and the staff was friendly when I ordered. The breakfast in the lounge had a nice selection and the food was very good. What really impressed me was the gym. Although it was a little small, the equipment and space were really pleasant. I used the treadmill and it was fairly new and had a TV. It was an OK stay, but I am surprised by the 5 stars- nothing really blew me away to rate it anymore than 3.

Room Tip: Ask for a room close to the lobby or the other entrance. This place is a maze
See more room tips
  • Stayed: February 2014, traveled on business
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Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded February 11, 2014

Thank you for the review. It seems that we were shortstaffed and that definitely impacted your service experience. Although the building layout is rambling, to your point, our level of service will generally compensate for the physical design. I do hope you will give us another chance if or when you come to Bedford.
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Hotel Boston/Bedford Glen

Address: 44 Middlesex Tpke, Bedford, MA 01730-1404
Phone Number:
Location: United States > Massachusetts > Bedford
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bedford
Price Range: $104 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Hotel Boston/Bedford Glen 3.5*
Number of rooms: 281
Official Description (provided by the hotel):
Just a half-hour outside Boston, the hotel's rates and amenities make it a great family choice. ... more   less 
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Also Known As:
Doubletree Hotel Boston
Doubletree Bedford
Bedford Doubletree

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