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“An excellent wedding venue!”

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DoubleTree Hotel Boston/Bedford Glen
Ranked #1 of 3 Hotels in Bedford
Certificate of Excellence
GreenLeadersBronze level
Ellenton, Florida
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“An excellent wedding venue!”
Reviewed September 16, 2012

The hotel grounds are beautiful and spacious. The reception area is spacious and has a view into the courtyard where cocktail hours flow naturally from inside to outside. There is another of the same in another location in the hotel.
The ballroom where the wedding was held was perfect. It, too, was spacious and not cramped with chairs up against one another.
The wedding apps were delicious! The wedding meal was overcooked, but a very creative menu. Sunday buffet breakfast was very good with many choices.

The rooms were what you've come to expect from Doubletree...comfortable and clean.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caper9898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, October 1, 2012
Thank you for giving us 5 stars even though your wedding entree was not to your liking. I have shared your comment with our Banquet Chef. We certainly would not want to over cook anyone's food! She will try to back track to understand what may have happened, Thanks again for letting us know.
Lynne
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Arvada, Colorado
Level 6 Contributor
243 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 14, 2012

We were very pleased with the breakfast server Pam. She was very helpful and took good care of us. The manager gave us a free breakfast just because we ordered toast and coffee which we felt was not necessary but we definitely appreciated it. The server in the bar at night named Beth was so very friendly and made us feel welcome. It was just a great experience. The entire staff are very well trained to make anyone's visit a great experience. We highly recommend this facility. If we ever need to go to that area again we would positively stay there again.

Room Tip: We can't imagine there are any rooms that are not great so just choose accordingly.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, September 21, 2012
Thank you for mentioning Pam and Beth!
They are Rock Stars for me, and as they were mentioned by name they also get a prize! Hope to see you again if you are back in our neighborhood.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Virginia
Level 6 Contributor
130 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 13, 2012

This hotel is a cut above its peers. Very good food, super clean, modern, and spacious rooms, and even a free shoe shining service! Although the current construction work makes getting here difficult, just follow the detour signage and you'll be fine. Finally - I got a great price at the Doubletree using a AAA rate. Who knew you could get such luxury for $100?

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mountaineer2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, September 14, 2012
Thank you! Glad you enjoyed your stay and were able to take advantage of the AAA rate. Thanks for your comments on the construction. I do believe it is well marked, just follow the signs. It does take you about 1 1/2 miles out of your way, but do check our website through DoubleTree where we have the alternate directions listed under "directions". Project will be done in one month!
See you again.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex Junction
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2012

Can only enter from north; easy to go too far, no way back due to construction. Staff very poor at giving directions which might have gotten us there. We had to drive through woods to get to hotel parking lot. Hotel itself fine. Commando maneuvers to get there were not.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, September 14, 2012
I am so sorry that our staff did not give you good directions to the hotel. For fellow travelers, please refer to our DoubleTree website for the alternate directions, posted under "directions". The good news is, the State of MA. is one month from completion of the work. Thanks for staying with us, and I will circle back with the front desk staff to ensure they have easily readable directions.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC, US
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 11, 2012

no food menu in the room. called asked for it once, they brought me a breakfast menu at 8om. Asked for it second time, they just simply forgot about it. Asked for it 3rd time they told me on its way. 30 min later still do not have it.
no food menu...... really?

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ildarad0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, September 14, 2012
I have no idea what happened here. I can assure you that I will look into the matter immediately and resolve for future guests. Hopefully you will see by our largely favorable TA reviews, we generally deliver much better service than you experienced. My apologies.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 11, 2012

Really enjoyed my stay here. Loved the cookies that they give you, nice little extra touch. The rooms are nice and the fitness center is great. Will definitely go back. They even give your free bottled water in your room. Great upscale hotel.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, September 21, 2012
Thank you so much! Hope to see you again soon.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
romansville, pa
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 10, 2012

I stay here on a regular basis for business, and am consistently remembered and welcomed by the friendly staff; Upgraded rooms are large and spacious, with a fluffy robe. Quality bath products, clean rooms, good linens, etc. Fast room service with a nice menu, featuring healthy options (love the chopped house salad with shrimp!) Mid-week entertainment during the summer make relaxing in the lounge with colleagues a pleasant option; Perfect for the road warrior/business traveler!!!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoadWarriorMom4Girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review, September 21, 2012
Thank you "Road Warrior"! I appreciate your business.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Hotel Boston/Bedford Glen

Property: DoubleTree Hotel Boston/Bedford Glen
Address: 44 Middlesex Tpke, Bedford, MA 01730-1404
Phone Number:
Location: United States > Massachusetts > Bedford
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bedford
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel Boston/Bedford Glen 3.5*
Number of rooms: 281
Official Description (provided by the hotel):
Just a half-hour outside Boston, the hotel's rates and amenities make it a great family choice. ... more   less 
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Also Known As:
Doubletree Hotel Boston
Doubletree Bedford
Bedford Doubletree

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