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“Terrible experience at Black Eyed Susan!! We had a party of 12 & it took 2 hrs to get our food!! We told the waitress's when we”

Black Eyed Susan Restaurant & Catering
Ranked #7 of 12 Restaurants in Williamsport
Cuisines: American, International
Dining options: Lunch, Dinner, Reservations, Seating, Waitstaff
Restaurant details
Dining options: Lunch, Dinner, Reservations, Seating, Waitstaff
1 review
“Terrible experience at Black Eyed Susan!! We had a party of 12 & it took 2 hrs to get our food!! We told the waitress's when we”
Reviewed December 30, 2013 via mobile

We had a party of 12 & we waited for our food for 2 hours!! We asked several times about our meals & the waitress told us the good was in the window and it took it another 25 minutes before she brought it to us!! The waitress never apologized, have us a discount or appetizers on the house! We asked to speak to the owner/chef but he would not come out to talk with us!! There are 12 people that will never be back to eat at this restaurant!!!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Carmellakeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Visitor rating
    8
    4
    4
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great food, friendly staff.”
Reviewed September 25, 2013

Family friendly but great for date night too. My favorite is the portobello stuffed with crab! Staff are efficient but friendly and very accommodating. Bar activity looked fun. Next time, we'll try that.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Frontera1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Delicious, Unique, Healthy Options”
Reviewed July 29, 2013

delicious food, reasonably priced, great staff. Went for lunch and had the most delicious Salmon Club sandwich. It was a great combination of flavors and was just the right amount. The pasta salad side was great as well. Thanks!

Visited July 2013
Helpful?
Thank PABNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagerstown, MD
Level Contributor
49 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“On the North end of Hagerstown”
Reviewed August 29, 2012

My wife and I ate in the new Black Eyed Susan Restaurant on the North end of Hagerstown a couple of days ago. The restaurant is very nice inside and decorated appropriately. Tables and booths are not crowded together which is nice. Our Rueben and Rachel sandwiches were very good -- fat and tasty. However, they were made on rather small slices of bread. The ice tea came is small glasses, but were replaced/refilled as needed. The sandwiches came with a pickle and choice of a small cup of slaw or pasta salad, or potato chips. To get french fries you had to pay an extra $1.50 (about). The sandwiches were $9.50 without fries. In my opinion, the food was overpriced. Service was quick and friendly.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank thepoint1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Level Contributor
137 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Good Food, Small Portions, High Prices”
Reviewed August 23, 2012

We have eaten here on several occasions. I have found the quality of the food to be quite good but the portion sizes were rather small considering the prices. Also the atmosphere is some what lacking and the seating is a bit uncomfortable. The service has always been pretty good. We've only eaten at the Williamsport location, perhaps the dining room was improved at the Hagerstown location. I'd say the average price of dinner here is about $25.00 per person plus drinks. For that price I guess I expect more.

  • Visited September 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank trav115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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