This Friendly's is so sad to me, because I have eaten at some good ones. I think everything they give you starts from the freezer, nothing tastes fresh. For the life of me, I cannot figure out what takes so long here either. The place is rarely "crowded", yet the food takes on average 40-ish minutes to come out. The waitstaff seems to be made up mostly of teenagers who are never happy to see you and always seem to depressed and bored. I think the management needs to take a serious look at the way things are operating here. In this economy, nobody is going to pay money for depressing service and long waits for horrible, luke warm food. There are plenty of other places to choose from. We only go here when the kids just BEG and BEG and they only do that for the ice cream. Also, it is so bright in there, you cannot feel comfortable, I feel like I am eating in a spotlight.
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