I stayed at this hotel for 4 nights during a business trip, and I couldn't wait to leave.
--Quiet, Clean facility
--The bartender, Victor, was very knowledgeable and friendly. It seemed like he knew most of the guests by their first name.
--The AC/heat unit in my room was set to a default temperature of 77 degrees when it didn't detect any motion (there was a motion sensor wired into the system). I woke up every night during my stay around 2am covered in sweat because the room was 76-77 degrees. I complained to the General Manager after my second night, and she said that the temp wasn't right and she would see to it that the unit was fixed. Well that never happened, even after I filed a complaint for a second day in a row.
--The breakfast is a complete ripoff. $10.95 for a bagel, coffee, and orange juice?!?! Yes, you have the option of having a hot breakfast cooked-to-order by their chef, but I am not a big breakfast person.
--Housekeeping didn't replace any of the used/emptied toiletries throughout the week.
- Official Description (provided by the hotel):
- At a Glance:> 45 minutes to downtown Washington DC and Ronald Reagan National Airport> 1 hour to Baltimore/Washington International Airport> Close to St. Charles Town Center Mall> 2,865 sq. ft. of event space and complimentary 24-hour business center> Complimentary WiFi and 37-inch flat-screen TV in all guest rooms> Complimentary 24-hour fitness center, heated indoor pool and whirlpool Access Washington, DC and suburban Maryland attractions including the White House and National Mall from Hilton Garden Inn Waldorf. Whether you’re in town for business or leisure, enjoy great shopping and dining at the St Charles Town Center Mall next door. Surrounded by attractive landscaping, this hotel in Waldorf, MD offers spacious guest rooms with all the comforts of home, including a 37-inch flat-screen TV, complimentary WiFi and Garden Sleep System® beds. Hold business events in one of three meeting rooms supported by the complimentary 24-hour business center with WiFi and secure PrinterOn® remote printing. Enjoy a daily cooked-to-order breakfast in the Great American Grill® restaurant at this hotel in Waldorf, MD or visit the 24-hour Pavilion Pantry® and pick up snacks, drinks and ready-made meals. Relax in the heated indoor pool and whirlpool, or exercise in our complimentary 24-hour fitness center or from the comfort of your room with a Stay Fit Kit®. ... more less
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- Also Known As:
- Hilton Garden Inn Waldorf Hotel Waldorf