Made a one night reservation for my boyfriend at this Hilton to attend a motorcycle event ...figuring he wouldn’t have any issues and receive top service staying at the Hilton… He checked-in in the early Friday afternoon between 12-2pm …the front desk attendant was so rude…he couldn't believe it...He gave my boyfriend such an attitude with every questions he asked.
When he went to check out Saturday morning, the front desk attendant on duty at that time was extremely rude as well…The front attendant was not only rude to my boyfriend but another guest waiting to check out, and a guest who called into the hotel regarding their reservation.
You can only imagine my surprise hearing all this from my boyfriend when I thought he would never have that type of experience at a Hilton. It was a very disappointing experience.More
- Free Wifi
- Free Parking