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“Wonderful stay!!” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #8 of 12 Hotels in Waldorf
Accokeek, Maryland, United States
1 review
“Wonderful stay!!”
5 of 5 bubbles Reviewed July 29, 2013

Me my husband and my two children stayed at this hotel for a total of six nights & we loved it,everything was neat and in place,the staff all around the hotel were sooooo friendly and the manager was awesome,he always smiled & made us feel at home!! The rooms were very clean,the beds were comfortable. My kids went tothe pool everyday & loved it! Great hotel,we will defitnitley stay there more often!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank _ella_Q585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    14
    18
    10
    9
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Berkeley Heights, New Jersey, United States
1 review
1 of 5 bubbles Reviewed July 24, 2013

We stayed at this hotel for one night on our way home. We booked 2 rooms for 2 adults, 6 kids. The rooms were dirty; the pool was dirty. The tv was broken in my room (and there were no options for new rooms or a new tv). I had concerns about a broken lock on the door as well.

Worst part was that I left my 2 year old's blanket that she sleeps with every night in the room. I left, realized it an hour into my trip home, and called the hotel. They left me on hold for 30 minutes, and then told me they found the blanket but couldn't send it (even though I said I would pay, of course). Only the manager could send on Monday, upon his return (it was Saturday). Monday I called and left a message and never got a call back. Tuesday I called (after days of listening to my child cry for her blanket) and left a message. I called BACK that night after not getting a call and they said they were looking for it and the manager was gone. This morning I got a call saying it was lost. They said they took lost and found seriously and would return even an earring back but they didn't have the blanket (clearly not as important as an earring back). This after I was told, on Saturday, that the blanket was found and in the girl's hands I was speaking to.

I called to complain and was told how awful it was and I could have 8000 points. This isn't enough for a night. This doesn't matter to me as I will NEVER stay at a choice hotel again. I am frustrated with the quality, with the lack of service, and most of all incredulous that they are lying about the blanket and have so little care for something so important.

  • Stayed July 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Meghan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Waldorf hotels

Bear, Delaware
Level Contributor
15 reviews
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common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 28, 2012

Our room was very clean and perfect for an overnight stay. The clerk at the desk went out of her way to get us hot chocolate when we came back from dinner. So nice of her! Ok location. I would recommend.

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
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    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
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    • 4 of 5 bubbles
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Helpful?
Thank cmkatz458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelphi, Maryland, United States
1 review
4 of 5 bubbles Reviewed November 29, 2012

Great place to stay check in was fast., wonderful service, respectful staff. Room was nice and the bed was comfortable. I have enjoyed my stay each time I'v came here. Thank you for all of your help.

Keep up the good work.

Room Tip: ratings should cover it
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brandon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield, Indiana
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed October 16, 2012

This was a school trip for my son and 76 other kids. Five students in a room. Food was awful, cold, bacon was still oinking, not cooked, and you couldn't cook your own waffle. Cooking your own waffle is part of the fun. This hurt because it was the most important meal before a full day of walking & touring.

  • Stayed October 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dttodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
INDIANA
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed May 31, 2012

This hotel gets VERY mixed reviews from me. I might even give it two stars. The rooms were cramped for suites. They seemed mostly clean, but not so much upon close inspection. Lots of things were worn out or not matching. It wasn't by any means "gross", just made you a little uncomfortable not knowing how unclean it might have been. My towels smelled like smoke so badly I couldn't use them...this is supposed to be a 100% smoke free hotel...hmmm? Sofa beds not comfortable. Lobby was very nice and breakfast was hot and good. Didn't swim in the pool. Stayed here during our trip to D.C. The Branch Avenue Metro station is about 20-25 minutes away without rush hour traffic. Not too bad, and the metro station was safe and convenient to use. Didn't mind the hotel at all for D.C. commute. There are LOTS of restaurants and stores just down the road and across the street. Helpful. I have to say the hotel is economical. We stayed for 80.00 a night prepaid. However, if I stayed in Waldorf again I would spend a little more and find a hotel that paid better attention to detail.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank IMNTTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cibolo
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 12, 2012

came here for our son's wedding. rented the large room for the rehearsal dinner. the staff were outstanding and helpful. room was always cleaned well and maintained. thank you to all the staff especially kendrick and jamar. wonderful stay would definitely recommend and stay again :) the stockton family

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kathy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 11765 Business Park Drive, Waldorf, MD 20601
Phone Number:
Location: United States > Maryland > Waldorf
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Waldorf
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Hotel Waldorf
Comfort Suites Waldorf
Waldorf Comfort Suites

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