As a literary professional I travel often to various locations. This one was very nice on the outside however once inside things change. Sadly, being out and about I wasnt able to experience all of the amenities. My first night there, someone pulled the fire alarm and the whole building was evacuated. Ive said it before and I will say it again I understand that the safety of everyone is priority. I dont debate that at all however it wasnt told to me until when I was checking out what the problem was which happened to be two situations minutes apart that caused the alarms to go off and leave us all out at 2am. Now, lets go to the food.. Why is it that there's a food area that's open for a small amount of time and happens to be the ideal times for someone to want food. Its never open and never available and when I asked for a menu, I had to go get it myself. Staff is VERY unaccomodating here. I didnt have my sheets changed the whole time I stayed here. Thankfully my room had two queen size beds. I personally handed housekeeping my towels and I asked them to come back to change the sheets. They didnt come until I was leaving to check out. Good thing there were extra towels for me to use because I would be screwed. I spoke to three people who stated that they are sorry that my stay was so horrible... while the sentiment is generous I wanted to let everyone see exactly how they treat those that patronize their establishment, especally those from out of town. Marriott has a standard to uphold and this is indeed a poor representation of the brand.
- Official Description (provided by the hotel):
- The Courtyard by Marriott Waldorf is the perfect choice in Waldorf, MD near Washington D.C., whether you're traveling for business or leisure. Our Bistro offers a la carte breakfast and Proudly Serves Starbucks coffee during the day. In the evening, the Bistro offers daily happy hours and dinner with flat-screen TVs. Enjoy the outdoors by lounging on our patio near the fire pit. Or, stay inside and enjoy our pool and jacuzzi. Each room is equipped with a mini-fridge and microwave. The Courtyard Waldorf is within walking distance to restaurants and close to St Charles Towne Center for shopping. Other local favorites are Budds Creek and Regency Furniture Stadium. We are just a 30-minutes from Washington, D.C. - and only a short drive or train ride from BAE Systems, Besche Oil, Lockheed Martin, Northrop Grumman, PEPCO, SAIC, SMECO and Verizon. Military personnel will also enjoy our proximity to Andrews AFB, Indian Head Naval Warfare Center and Dahlgren, VA. We are delighted you have chosen to stay with us! ... more less
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- Also Known As:
- Courtyard By Marriott Waldorf Hotel Waldorf