I don't usually write online reviews because they take time and energy to login, but I felt that I had to say something about the staff at this hotel. When errors or problems arise, most of the hotels that I have stayed at do their best to fix the problem. Even though things went wrong or weren't perfect, the effort to fix the problems is much appreciated. Not only did the hotel staff not correct the problems in a timely fashion, they were rude and hostile towards our group and even caused a new bride to break down into tears on her wedding night. Only through her persistence and arguing did the hotel manager finally realize the errors that the hotel had made, but too bad it happened almost an hour later and after "ruining the evening". Unfortunately, the staff that evening including the manager was arrogant, passive aggressive, and not accommodating by any means. For anyone planning a special event at this hotel, I would highly recommend looking elsewhere, due to the staff/management at this hotel. The rooms, housekeeping, and food were average to above average, but their hospitality was despicable.
- Official Description (provided by the hotel):
- Discover our North Baltimore hotel off I-83 Explore a multitude of Maryland attractions and tourist areas from the conveniently located Radisson North Baltimore off I-83 and the Baltimore Beltway, featuring 249 newly renovated hotel rooms and suites. You can stay in shape with the fitness center, open 24 hours, or relax at the seasonal outdoor pool. Park free during your stay at the Radisson, also offering more than 20,000 square feet of function space that is ideal for wedding receptions and corporate meetings. A business center and free Wi-Fi make it easy to be productive if work brings you to Timonium in the North Baltimore area. Our hotel is centrally located and within walking distance of the MTA Light Rail for easy access to Camden Yards, home of the Orioles baseball team, and M&T Bank Stadium, home of the NFL's Baltimore Ravens. 100% non-smoking facility ... more less
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- Also Known As:
- Crowne Plaza Timonium
- Crowne Plaza Hotel Timonium