Our king room was large and clean, BUT: it was 94 degrees in there when we checked in at 9 PM...why they couldn't have turned on the AC is not understandable. I asked for a different type of pillow but was told there were no other types in the hotel, yet the next morning the Manager told me otherwise. The front desk folks gave off the impression that they just didn't give a hoot about their customers. At 7 AM there was no hot water for at least 10 minutes of running the tap. The buffet breakfast was disgusting: bacon swimming in grease, congealed gravy for the biscuits, cold hard scrambled eggs that had sat in the dish for a very long time, decaf coffee needed a special order, dirty silverware, it took 15 minutes to cook two eggs over-easy even though the place was almost empty, our 20-something young waiter who kept calling my 62 year old wife as "sweetie" and "honey". So in summary, this hotel really suffers from a lack of leadership and staff training. In their defense, the manager refunded the price of breakfast and half the room charge but I would have preferred to pay the full prixce and have a more pleasant experience at full price. There are lots of other choices nearby.
- Official Description (provided by the hotel):
- Discover our North Baltimore hotel off I-83 Explore a multitude of Maryland attractions and tourist areas from the conveniently located Radisson North Baltimore off I-83 and the Baltimore Beltway, featuring 249 newly renovated hotel rooms and suites. You can stay in shape with the fitness center, open 24 hours, or relax at the seasonal outdoor pool. Park free during your stay at the Radisson, also offering more than 20,000 square feet of function space that is ideal for wedding receptions and corporate meetings. A business center and free Wi-Fi make it easy to be productive if work brings you to Timonium in the North Baltimore area. Our hotel is centrally located and within walking distance of the MTA Light Rail for easy access to Camden Yards, home of the Orioles baseball team, and M&T Bank Stadium, home of the NFL's Baltimore Ravens. 100% non-smoking facility ... more less
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- Also Known As:
- Crowne Plaza Timonium
- Crowne Plaza Hotel Timonium