For my boyfriend's mother's birthday last night, we all decided to head down to Digiovanni's for the first time. The weather was beautiful, so we wanted a place to eat that was outside and had a nice view of the water. The house that the restaurant was built into was cute, except for walking by what looked like a home office to enter the main dining room. When we arrived we were seated quickly outside at a table with an excellent view of the water. They seemed to have quite the potpourri of wait staff and attires- some servers were dressed in a collared shirt and slacks, others were in tattered cargo shorts, others weren't in any uniform at all and looked like they were about ready to hit the club! It was a little unnerving trying to figure out who actually worked here and who didn't. Our server, though a little frazzled, came around promptly and took our drink order. A few minutes later he came back with drinks and a basket full of Italian bread, where we could use the olive oil on the table to dip. That's when the trouble started- as we ate, the birthday girl noticed that the bread inside was molded- bright, mature mold, not the slight discoloration of a day or so. We brought it to the waiter's attention, who said, "Oh no, I'm so sorry, I thought we threw all of that out..." Hang on- you knew about this before? He took the bread away and promised a fresh basket, but came back rushed later on mumbling something about how he wasn't going to bring us anymore bread. I love bread, so that was pretty sad.
When we ordered, there's a very specific part of the menu that mentions if you have any food allergies, to mention it to the staff. Great! My boyfriend and I are both lactose-intolerant, so we mentioned to the waiter that none of our food should have cheese, cream, etc. My salad comes out covered in goat cheese...and I hated to do it to the waiter, but I had to send it back. After about 20 minutes our food arrived (I had the spinach salad and the chicken gumbo), and we all comiserated with each other wishing that there was bread to sop up some of the sauces, or in the case of my boyfriends' father, to sop up the grease at the bottom of his seafood pizza. My boyfriend ordered the simple spaghetti and meatballs, but after a few bites I looked over to see him turning green. He said that not only did the red sauce have a strange, plastic aftertaste, but there was a thick, black HAIR sitting right on the plate next to a meatball. We called the waiter over, and he apologized (like you do) and said he would have them make another, which my boyfriend declined, as he'd lost his appetite from the meal. All in all, the rest of us ate quickly, and the waiter had politely taken the spaghetti off of the bill. Even with that removed, the prices were FAR too high for the level of quality for not only the food, but the restaurant itself. We felt like we were on an episode of Kitchen Nightmares, everything edited together with all the gross parts happening in one meal- which it did! I will tell you, this business will not have our service again. It's a shame, because it came highly recommended...maybe everyone else had spent some time at the Tiki Bar down the street before eating at Digiovannis, I don't know. Either way, I know we will not be returning.