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DoubleTree by Hilton Hotel Washington DC - Silver Spring
Ranked #5 of 12 Hotels in Silver Spring
Aberdeen, United States
2 reviews
“Wonderful stay”
Reviewed March 3, 2014

The staff was excellent from the check in and the check out. Will stay in your hotel again. Very knowledgeable of he area. Kind courteous and clean with a welcoming atmosphere. Loved the hotel itself and will tell others of the experience I had

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, March 5, 2014
Thank you for your post and glad you enjoyed your stay and that the staff took such good care of you. Thanks again for spreading the word..........
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Rating summary
  • Location
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
Jacksonville, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2014

The overall appearance of the hotel lobby and room was very nice. As a gold member and someone who spends many nights in a hotel, the little perks here and there go a long way to make your time away from home a bit more comfortable. The breakfast voucher was nice but the lack of a drink ticket or something in the evening would be the only negative I could think of with this hotel.

  • Stayed February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gmahan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, March 5, 2014
Thanks for the kind note and hope to see you return shoudl your travels take you back our way. We do value your business and appreciate your loyalty to the brand.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dudley, United States
2 reviews
Reviewed March 1, 2014

This staff was so friendly and courteous during our stay, from the valet to the front desk staff and even the restaurant staff. I was thoroughly impressed at the care that they all showed us! The only issue is turning into the hotel was difficult so I had to circle the block to make a right turn in because making a left is almost impossible.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Abdue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, March 3, 2014
Thank you very much for the kind words about our staff, I will certaily share with the team. I do hope to see you return should your travels take you back our way!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Trevorton, Pennsylvania
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 25, 2014

The friendly and competent staff made this stay a joy. We were greeted with genuine smiles and helpful positive attitudes. Check-in was a breeze even with being a full 2 1/2 hours early. The area this hotel is located offers lots of restaurant and entertainment options. Close to the Metro or a 15 min. drive into D.C. Definitely a place we'll book in the future.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bradley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, February 26, 2014
Thanks for the great review and look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nesconset, NY, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 24, 2014

a very good location, but the facility itself needs some work. the particular room had some strange components: small, cramped bathroom, odd placement of limited number of electrical outlets, several basic items (a bedside lamp, the alarm clock) not plugged in, etc. The in house restaurant was over-priced and not attractive. In all, while adequate, this is not up to the much higher standard of Double Tree I've come to expect from other locations.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, February 26, 2014
Thank you for taking the time to post your review and do apologize for the defeciencies you noted. The hotel is in the process of increasing the number of lamps and outlets in many of the guest rooms which should certainly enhance the overall experience. I will certainly share your comments with the team. Thanks again and hope you provide us another opportunity to regain your trust should your travels take you back our way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, VA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2014

The valet and front desk staff were very good. The staff in the Italian restaurant were nowhere to be found for several minutes when I wanted to see a menu, and when someone finally did show up to the host station he was exceedingly rude. At brunch, it was difficult to get the attention of a staff member to get a water refill. When I called to get room service at 5:30pm, I was told the kitchen was not open until 6:00pm despite the menu saying that service was daily from 11:00am-11:00pm. Also I was told they do not carry one of the items on the menu that I tried to order, so the menu is obviously out of date. Overall the staff was good, but the food service and staff leaves something to be desired.

Stayed February 2014, traveled solo
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jsquared2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, February 24, 2014
Thank you for sharing your comments and I do apologize for the noted challenges you encountered and will certainly share with the team as a training tool to better the service levels. I do hope you allow us another opportunity to regain your trust in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hill, United States
1 review
Reviewed February 20, 2014

I had a wonderful stay here. The staff was extremely helpful & friendly, making sure the room was readily available at check-in (with a pleasant surprise of a deliciously warm cookie!). The room was clean, spacious & very comfortable. Great location too, we were able to find ample restaurants right around the corner! I highly recommend this hotel :)

  • Stayed February 2014, traveled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alanna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, February 24, 2014
Thanks for the great review and glad you enjoyed your stay with us. Hope to see you return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Property: DoubleTree by Hilton Hotel Washington DC - Silver Spring
Address: 8727 Colesville Rd, Silver Spring, MD 20910-3903 (Formerly Hilton Washington DC/Silver Spring)
Phone Number:
Location: United States > Maryland > Montgomery County > Silver Spring
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
Number of rooms: 248
Official Description (provided by the hotel):
Our DoubleTree hotel in Silver Spring, MD is located near a lively entertainment district, the Metro Red Line commuter rail, and Interstate 495/Capital Beltway. Walk or take our hotel shuttle to the restaurants, shops and entertainment venues in downtown Silver Spring, or ride the Metro commuter train - only two blocks away - to Washington DC. Discover Silver Spring's pedestrian-friendly downtown. The hotel is close to the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Howard University, NIH and Walter Reed. Stay within 45 minutes of Washington National Airport and the Baltimore/Washington International Airport and Washington Dulles International Airport. The DoubleTree by Hilton Hotel Washington DC-Silver Spring features modern guest rooms and suites, each with complimentary WiFi, work desks and natural stone bathrooms. Upgrade to a suite for a deluxe private room, separate living area, and walk-in closet. Maintain your exercise routine in our heated indoor pool and fully equipped fitness center. ... more   less 
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Also Known As:
Hilton Silver Spring
Silver Spring Hilton

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