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DoubleTree by Hilton Hotel Washington DC - Silver Spring
Ranked #6 of 12 Hotels in Silver Spring
Vienna, Virginia
2 reviews
“AWESOME STAY!!!”
5 of 5 stars Reviewed April 4, 2013

The stay was awesome! Marta was GREAT! Would definitely stay again. Room was very clean and beds were very comfortable. Location was great right downtown so you can walk to various restaurant and shopping areas.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MHS28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regional D, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, April 5, 2013
We appreciate you taking the time to provide us with feedback from your stay. Excellent customer service is our priority. We are extremely pleased to hear that you enjoyed your visit with us here at the DoubleTree by Hilton. We look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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871 reviews from our community

Traveler rating
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    76
See reviews for
295
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Level Contributor
124 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed April 2, 2013

Had I read the majority of Trip Advisor reviews, I would have avoided this hotel. Unfortunately, I suffered three days of a dirty, noisy, old hotel.

This hotel is old, and unfortunately during a recent refurbishing, too many corners were cut in the process. As such, the room was tiny, the bathroom and closet were matchbox-size, and except for an old coffee machine, there were no other refreshments in the room (mini bar etc). I would say that unless you are desperate, you should consider avoiding this property.

  • Stayed March 2013, traveled solo
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
Helpful?
1 Thank Travel715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regional D, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, April 5, 2013
Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time and we apologize for the inconveniences you experienced. We hope to have another chance to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Silver Spring hotels

YORKTOWN
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 28, 2013

Take advantage of the room specials, like the Instant Get Away or Romanca package, I heard it called two different things. It included champage and chocolate covered strawberries, and two breakfasts for only $15 extra. So worth it. Some packages also include free parking. Eat at La Malinche right across and down the street. Nicest people and very cool atmosphere (try the jalepeno margarita if you dare). And if there is a concert in town at the Fillmore, check that place out as well.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Blaire757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacifica, California, United States
1 review
3 of 5 stars Reviewed March 24, 2013

This hotel is in a very good location. Lots of good dining choices, average shopping, and coffee shops within walking distance. The building is older, so the rooms are solid and the sound-proofing is pretty good. The heating/air is a little fickle, and I had trouble with room temp. It was either hot hot hot or cold cold cold. The beds have no blankets and the comforters are thin. When I called the front desk and asked for a blanket, I was told that the hotel was "out of blankets"...not very hospitable. So I had trouble sleeping because I was up every few hours trying to fix the temperature. Housekeeping staff is a little subpar as well. I came back from my meeting one day to find my door propped open. I also ran out of toilet paper the first night I was there, but there was kleenex. Also ran out of shampoo the last day. I usually make it a point to tip housekeeping, but this time I didn't. It's not ok with me to leave the guest's room propped open. Overall service was not commensurate with the cost, but the location is good. There's a less costly hotel across the street that may have the same value for your stay.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Maya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regional D, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, March 27, 2013
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy during your time with us. We appreciate your feedback, and we will work with our team to make the necessary corrections. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wales, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 24, 2013

I was at this hotel for a three day business trip. The location is good and the front desk and lobby staff were friendly and helpful. The bed and linens appeared new and were comfortable. The wireless internet access was free and functioned well. However, the hotel appears to be worn and rather dirty. The elevators were banged up and the hallway carpets needed to be vacuumed and cleaned. The carpet in my room had stains and appeared dirty. The bathroom tile had some pink mildew and stained grout. The lever to switch from the faucet to the shower was broken off - it worked but with difficulty and a rather sharp edge. I put all my belongings in the bathroom while I checked for bed bugs (as I do upon arrival at any hotel). I did not find any, but the dirt and debris I found while checking gave me cause for concern. I kept my belongings in the bathroom for my entire stay which made it a bit cramped and inconvenient. The fitness center was OK at best. The floor did not look particularly clean and it would have been nice if they had offered towels. It did not effect me, but a pipe on an upper floor burst and flooded the rooms of several colleagues. I do not expect every hotel that I stay at to be new, but I do expect it to be clean and in good repair. This hotel did it meet that standard.

Stayed March 2013, traveled on business
Helpful?
1 Thank GS19454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regional D, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, March 27, 2013
Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time as we take are guests' feedback seriously. We apologize for the inconveniences and we hope to have another chance to serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Acity
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 24, 2013

Cookie and bed were amazing. However, the bathroom flooded each morning due to lack of dividing wall or tub and drain. Also, no counter space in the bathroom to place toiletries, and no toilet paper holder. The plug situation was also strange, with no visible plugs near the desk.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Troy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regional D, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review, March 27, 2013
We’re sorry we didn't provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn't happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement. We will be sure to have a fresh warm cookie waiting for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 23, 2013

Like most doubletrees I have stayed in, I was greeted with a warm cookie at check-in and the front staff was extremely friendly. The hallways were brightly lit and had very nice carpeting. The room was standard but nice. The only issue was it was very cold and the bedding was extremely thin; no duvet just sheets and a thin blanket. Heat worked well and was a quiet wall unit at least. Bad thing is my room had a door adjacent to HS boys on a field trip. Walls were paper thin and I heard them as if they were talking in my room. Good thing is they went to bed by 11pm. I know, because that's how well I could hear their conversations even tho I didn't want to! Room service was very fast; also ate at the breakfast buffet and it was superb. I traveled by the red line Metro during my whole stay and the free shuttle to and from the Metro stop was excellent. Finally, I ate at Sergio's one night. The BEST authentic Italian I've had in a long time. I met Sergio, too. Food v reasonably priced. The sauce was to die for. Despite the bad luck near HS boys, I recommend this hotel.

Stayed March 2013
Helpful?
Thank BRINCKLEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Property: DoubleTree by Hilton Hotel Washington DC - Silver Spring
Address: 8727 Colesville Rd, Silver Spring, MD 20910-3903 (Formerly Hilton Washington DC/Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
Number of rooms: 248
Official Description (provided by the hotel):
Our DoubleTree hotel in Silver Spring, MD is located near a lively entertainment district, the Metro Red Line commuter rail, and Interstate 495/Capital Beltway. Walk or take our hotel shuttle to the restaurants, shops and entertainment venues in downtown Silver Spring, or ride the Metro commuter train - only two blocks away - to Washington DC. Discover Silver Spring's pedestrian-friendly downtown. The hotel is close to the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Howard University, NIH and Walter Reed. Stay within 45 minutes of Washington National Airport and the Baltimore/Washington International Airport and Washington Dulles International Airport. The DoubleTree by Hilton Hotel Washington DC-Silver Spring features modern guest rooms and suites, each with complimentary WiFi, work desks and natural stone bathrooms. Upgrade to a suite for a deluxe private room, separate living area, and walk-in closet. Maintain your exercise routine in our heated indoor pool and fully equipped fitness center. ... more   less 
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Also Known As:
Hilton Silver Spring
Silver Spring Hilton

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