Here's the good:
This hotel is newly renovated. Check-in was excellent. The staff was efficient and polite. The entire property was quiet. The common areas were spotlessly clean. The beds were extremely comfortable and the linens were snowy white. Free wi-fi.
Here's the bad:
A previous reviewer mentioned a lovely balcony. Our room had a balcony, but it was permanently locked (with a label stating "ATTENTION GUEST: THIS IS A PERMANENT LOCKING MECHANISM. PLEASE DO NOT TOUCH. THANK YOU"). The amenities are basic, and not as they are currently depicted on picture #18 of 26 on the property description on this website. There was no body lotion or body wash. The condiment basket contained coffee but no tea. When we requested a tea bag, we were presented with one from the Bistro and charged $1.00 for it. Upon check-in we were informed that the pool would be open until 10:00 PM. We checked twice, at 8:30 & 9:30. The whirlpool and pool were covered and the door was locked both times.
Here's the ugly:
Our tub and sink had greasy films on them. The tub had an ugly dirty ring. We stood on a towel when we showered.
If you are staying here to go to Silver Spring proper, this is not the place for you. It took 35 minutes to get into Silver Spring at 8:30PM Friday night (Google maps it as 12 minutes) because of heavy traffic - normal for the DC area.
The Marriott Bistro concept is a total loss. If you want food, you'll have to go out for it.
If you know anything about sustainability, you may find the large pictures of green leaves and multiple cardboard cards (with green ink) sitting around the room a bit disingenuous, but credit where credit is due - at least the pool and whirlpool were covered.
- Official Description (provided by the hotel):
- Visit Courtyard Silver Spring North located I-95, the Naval Surface Warfare Center and University of Maryland, College Park. The new state-of-the-art lobby provides greater flexibility and choices for our guests including The Bistro for breakfast and dinner and complimentary Wi-Fi throughout the hotel. ... more less
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- Also Known As:
- Courtyard By Marriott Silver Spring Hotel Silver Spring
- Courtyard Silver Spring
- Silver Spring Marriott
- Silver Spring Courtyard