I checked in on Super Bowl Sunday, which seemed to be a less than stellar day for more than the Broncos. The elevator was having issues, the door keys didn't seem to wanna work, and the Bistro wasn't answering the phone. Sounds bad right? Well it could have been had it not been for Jessica at the front desk, who escorted me to the room, made sure I had a working key, and made sure the phone got answered. She was always smiling, super duper helpful, and really turned a potentially bad experience into a good one!! She is definitely a treasure and I hope they utilize her to help teach others what great customer service is!! She is truly amazing and reflects well on the Marriott family!!
- Official Description (provided by the hotel):
- The Courtyard hotel in Silver Spring, MD, is located in the middle of an exciting new mixed-use redevelopment project encompassing four city blocks in the heart of Downtown. This inside-the-beltway hotel offers everything you need to work and play, including free high-speed internet access, iPod docking stations, luxury bedding and an array of business services. Located just across the street from Discovery Communications' worldwide headquarters, this Silver Spring, Maryland, hotel is readily accessible by car and mass transit, and is recognized as a vibrant addition to the community. Guests will enjoy a bounty of retail, dining and entertainment opportunities- all within easy walking distance from our downtown Silver Spring hotel. Some of the major corporations and businesses nearby include the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Bethesda Naval Medical Center, and Walter Reed Hospital. We look forward to you welcoming you to our hotel suites in Silver Spring, Maryland ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Silver Spring Downtown Hotel Silver Spring
- Silver Spring Courtyard
- Silver Spring Marriott