I just left this hotel. Over the course of the night i killed many roaches coming from behind the headboards of my beds. I also had a baby mouse in my room. The people at the guest service desk acted as if they could not help me. I am writing a letter to corporate. This is terrible.
During my recent official visit to Silver Spring, I had stayed in this hotel for one night. I checked in pretty late, almost around midnight, but the person in the reception desk was very helpful, he finished the check-in in no time and helped me to find a Chinese restaurant who delivers. The room I got was also decent and clean. The only problem was, I couldn't connect to the wi-fi.
I must first say that the staff was very friendly and professional , but I was not happy about no getting the Continental breakfast ,which is perfect for me when I travel for health and expense. there were some pest that I almost carried home with me in the room as well.
What I liked best was the value of the hotel and the location,and the friendly staff. Every thing else was disappointing.