I went with my family for a weekend in Ovean City so we got a couple of rooms at the Hampton in Salisbury, MD. One of the rooms smelt like old urine. We asked to get out rooms changed or cleaned and Ivanna, the front desk clerk, and the manager, Julie, were very rude and uncooperative. Ivanna was yelling at the top of her lungs to my aunt and because of her overly powered attitude she did not understand what my aunt was trying to say. THEN they suggested to give us a new room but we were told to take everything out of our room and leave it on a cart while we were at the beach and they cleaned the room smelling like urine ! Unacceptable !!! Then they wanted to have our belongings stored in another one of our family's hotel rooms. At this point everyone was frustrated and would not settle for less. Eventually we got new rooms but was definately a hassle and the customer service with Ivanna was disgusting !
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- Also Known As:
- Hampton Inn Salisbury Hotel Salisbury
- Salisbury Hampton Inn