Housekeeping staff threw away a large bag of my toiletries. They took no responsibility for the event and were VERY rude in handling the situation. We took upon ourselves to find a piece in the dumpster area proving the items were throw away, and still the staff insisted they were not involved. Management has been unresponsive, and I am out approx $150 in items. The way the event was handled was unprofessional. At 10:30 am, during check out, we asked to speak to a manager and were told we needed to wait till noon when he came on duty. He could not be reached by phone. I asked why I needed to be inconveinienced for their error, and was told "we don't see it as our error". We waited till noon and were told by the manager that we should have used the safe. Get practical. We used the safe for money, jewelry, etc. Didn't think we should put our toiletries in the safe for fear of them being thrown away. I believe this was just a mistake but expected some professionalism and accountability. Very rude and unresponsive.
Very small rooms also.
- Official Description (provided by the hotel):
- Sleep Inn, a Salisbury MD hotel near the Salisbury Ocean City AirportThe Newly Renovated Sleep Inn® hotel is ideally located right off U.S. Route 50, offering easy access to Ocean City, Washington, D.C., Baltimore and Annapolis. This Salisbury, MD hotel is just one mile from the Arthur W. Perdue Stadium and Winterplace Park. The Ward Museum of Wildfowl Art, the Salisbury Zoo, Peninsula Regional Medical Center, Salisbury University and Wor-Wic Community College are also nearby. We are also just minutes away from The Salisbury-Ocean City-Wicomico Regional Airport.Our hotel offers amenities and features, like: free wireless high-speed internet, guest laundry, deluxe continental breakfast (with hot breakfast items), fitness center, outdoor pool, business center, and much more. During your stay with us you and your family can enjoy several of our newly renovated room options, and every room comes equipped with the following conveniences:100% NonsmokingSignature ShowersCoffee MakersRefrigerators & MicrowavesSerta “Perfect Sleeper” MattressesHair dryersIrons/Ironing boardsErgonomic Chairs w/lumbar supportCable Television with HBOUpgraded Flat-Screen TelevisionsIn addition to standard amenities, some rooms feature whirlpool bathtubs.For business travelers, the hotel provide conveniences like spacious work desks, and access to fax and copy services. Our guest would also have access to a Business Center with free printing.At nearby Pemberton Park, visitors will enjoy natural trails showcasing the beauty and wildlife of the eastern shore. Located at the park, Pemberton Hall and Wicomico Heritage Centre offer interpretive programs in colonial history. For sun lovers, Ocean City beaches are only 25 miles away.Shoppers will enjoy browsing a variety of specialty shops at the nearby Centre at Salisbury Mall. An array of restaurants, cocktail lounges and movie theaters are located in the immediate surrounding area, as well. Be sure to visit Denny's, the hotel's on-site restaurant.Whether traveling for business or pleasure, the Sleep Inn hotel provides friendly customer service, superior accommodations, and affordable rates to everyone visiting the Salisbury, MD area. ... more less
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- Also Known As:
- Sleep Inn Salisbury Hotel Salisbury
- Salisbury Sleep Inn