Difficult to find a more delightful location right on the bay. However the enjoyment of our Friday/Saturday stay was spoiled by plain poor management. At check in, I deliberately confirmed that the twin bedded room which we had booked was what we we getting and was assured that it was, 5 minutes later, after viewing our double bed, I was back at reception to be told " oh we don't have twin bedded rooms" why did they accept and confirm our booking and confirm when I asked at check in?? Not a good start, the bathroom basin would not hold water, a delightful maintenance man soon sorted that out, why did their chambermaid not report it ?? No in room coffee or refreshments although there was a very noisy - empty fridge - why? Complimentary coffee and tea was available each morning, but in the main reception, barefoot and unwashed in THEIR reception - not a good idea.
When we went to the restaurant to ask to see the menu, the 'girl' at the desk was so condescending it was almost too much trouble for her to find us one and we felt so uncomfortable that we ate out for the whole stay. Didn't want to put them to too much trouble!
Theo's restaurant in St Michaels was the complete opposite and the staff and food could not have been nicer.
A beautiful place spoiled by some staff so far up their own 'bums' it could only appeal to a certain clientele.
- Official Description (provided by the hotel):
- Conde Nast Traveler Readers' Choice Award Winner, Inn at Perry Cabin by Belmond, is a 78 room waterfront estate with a nod to the legendary history of Maryland's fabled Eastern Shore. Cradled by the Chesapeake's Miles River, Inn at Perry Cabin by Belmond sits on the edge of St. Michaels, a town steeped in the region's crabbing and oystering traditions. The Inn boasts a top-rated spa, a zero-edge pool, acclaimed dining, Afternoon Tea and countless activities. ... more less
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- Also Known As:
- The Inn At Perry Cabin By Orient-Express Hotel St. Michaels
- Hotel At Perry
- Inn Perry Cabin