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“Needs updating” 1 of 5 bubbles
Review of St. Michaels Inn

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St. Michaels Inn
Ranked #4 of 4 Hotels in St. Michaels
Virginia Beach, Virginia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Needs updating”
1 of 5 bubbles Reviewed October 13, 2013

Hotel is not in town. The room smelled like it was clean but there was dust everywhere. The bathroom walls were dirty. The hotel needs an upgrade and a poor example for Best Western. Stay at a B&B downtown instead.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
    92
    111
    76
    61
    46
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
St Michaels, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 4, 2013

Wonderful little hotel. Travis at the front desk did a marvelous job of handling a number of hotel guests attending a local wedding at the Oaks. Super composure and handled a number of challenging issues with grace and ease. Hotel is clean and quaint, and the service staff is excellent and hard working.

  • Stayed September 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kathleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pasadena, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 3, 2013

well, where should I start? on check in, there was a dog in the lobby that incessantly began humping my leg while i was attempting to check-in. The hotel lobby smelled like a kennel. We then went to our room which was room 206. it was on the back side of the hotel and the room was dirty and smelled of smoke. The shower automatically switched between scalding hot water and ice cold water. The hair dryer sounded like someone was attempting to run a live cat through a meat grinder . the toilet paper dispenser when you attempted to pull on the tissue, sounded like a thousand fingernails on a chalkboard - perhaps to discourage use? at random intervals throughout the night, there was a constant thump-thump-thump, it sounded like someone was banging on a door somewhere. The breakfast was atrocious, At the bottom of the sausage bin, I deliberately cut a section out of a piece of sausage and sure enough, that same piece was there even two days later! This was the worst Best Western that I've ever stayed in. It was nasty, noisy and didn't reflect greatly upon the Best Western chain. The price was way, way to high for this level of hotel. I paid 373.00 for a two night stay - I should have know from the reviews online that it would have been a bad idea to stay at this hotel. But I definitely won't again. And I will also probably take a second look at staying at any type of Best Western anywhere! you guys need to check on your hotels more often.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
3 Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these St. Michaels hotels

Delaware
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 1, 2013

The hotel is older and is being updated at this time. While the room we had was one of the older ones, it was well maintained and clean. I was able to view one of the newer ones and they are nice. The staff is very nice and helpful, Very close to the center of St. Michaels. Lovethe town and all its charm.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Cathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priyanka P, General Manager at St. Michaels Inn, responded to this review, October 4, 2013
Thank You for staying with us. I do appreciate the reviews and we will make sure to continue to put efforts in making every guest stay enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed October 1, 2013

We had booked a room online (and then called the verify it with the hotel). They had promised a pull- out couch. There was no pull-out couches there at all. They didn't want to honor our online price. There is new management/owner (she told us that she was the new owner).........and she was the rudest person I've ever met. She didn't want to be helpful or accommodating (and we had just driven 10 hours). The place is tired.......the rooms are small.......and the breakfast stinks. We ended up leaving and going to the Holiday Inn Express Easton (10 miles away) and had the BEST experience there. Please be careful booking at this hotel......especially with horrible customer service.

  • Stayed September 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia PA
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 30, 2013

I would not recommend this Best Western, except for the fact that they are pet friendly. The room was fairly clean, the bathroom was tiny, and It is just not the best of the best as far as accommodations go. The lobby was very clean and inviting and the staff was friendly. I guess the problem is that the motel is very tired and is in serious need of an updating. The breakfast was average and nothing to write home about. The price was fair for the area. PLUS they need better TV reception.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank licricket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed September 30, 2013

Dirty bathrooms, rude staff, did not want us to check in at 2:30 when check in was at 3. We had traveled all day via plane and wanted to change before we went to the wedding we were attending. The towel rack fell off the wall, the hairdryer fell off the wall. When we went to plug in our own hairdryer it broke the plug. Front desk staff was clearly stressed and thus in turn was rude. I was furious I had to pay $200 to stay here for the night. I have stayed in far nicer hotels for half the price.

  • Stayed September 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. Michaels Inn

Property: St. Michaels Inn
Address: 1228 S Talbot St, St. Michaels, MD 21663-2636 (Formerly BEST WESTERN St. Michaels Motor Inn)
Phone Number:
Location: United States > Maryland > Talbot County > St. Michaels
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in St. Michaels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — St. Michaels Inn 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Our quaint, pet friendly hotel in St. Michaels is a welcoming retreat for your weekend getaway, extended vacation - even a business trip. Beautifully appointed hotel rooms feature comfortable furnishings inspired by our coastal location. Modern amenities feature free high-speed wireless Internet and flat-screen TVs with premium channels, including HBO. Enjoy a daily complimentary continental breakfast and use of our sparkling outdoor swimming pool. We're conveniently located, only a mile from downtown St. Michaels dining, shopping and attractions. Our exceptionally friendly staff will wow you with their knowledge of the area, and are happy to direct you to the many activites such as boating, fishing, hunting, kayaking, paddleboarding, shopping or just exploring nature. The St. Michaels Inn and conference center can accommodate your next event by offering five meeting rooms including a banquet room to seat up to 160 people. ... more   less 
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Also Known As:
Best Western St. Michaels Motor Hotel St. Michaels
Best Western St Michaels Md
St Michaels Best Western
Best Western Saint Michaels
Saint Michaels Best Western

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