This was my second stay at this hotel for a meeting and the situation did not really change in 12 months. The hotel is characterized by a large atrium and at each level many rooms have only view on the atrium or a hallway. The view outside should be asked for.
Elevators are now undergoing a renovation, so one is often out of service; bad luck for you..
Breakfast and lunch in the atrium are rather bland, I tried both and nothing really stands out. Your choice of bread, muffins, toasts is spread between 2 locations because breads and muffin are in the middle of the display but the toasts and toaster are along the wall a little farther (??).
Maids and servers want to help and they do a good job but it still does not click.
More worrisome, the front desk attitude is rather defensive and abrupt: "the rooms are not ready, come back after 4pm if you want a room with a window..." No apology, no offer to preregister,..
Good news: next year's meeting is not Rockville!! Adios!More
- Free Wifi