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“One of the best Hiltons in the DC area”

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Hilton Washington DC / Rockville Executive Meeting Center
Ranked #4 of 15 Hotels in Rockville
Richland, Washington
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“One of the best Hiltons in the DC area”
Reviewed December 9, 2012

I stayed twice at this Hilton property, and each time it was excellent. In particular, their staff is unbelievably friendly and accommodating (Ann is an A++). The location is excellent, it's close to the metro, the restaurant choice in the area is good, the rooms are great, and the meeting facility is fine too.
It is one of the best Hilton brand hotels in the DC area -- there are a LOT of them and as a Hilton Diamond member I happen to know lots of them too.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, December 11, 2012
As a loyal guest to the Hilton brand, we sincerely appreciate you sharing your glowing review. We are proud to learn that we can continue to live up to your expectations and can’t thank you enough for your kind recognition of our staff. As a Hilton HHonors Diamond VIP member, we hope that you will continue to stay with us, as it’s always our pleasure to welcome you back to the Hilton Washington DC/Rockville Hotel & Executive Meeting Center.


Tim Bowes
General Manager
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934 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Yardley, Pennsylvania
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 5, 2012

Daughter was playing in a soccer tournament so decided to stay in a different hotel than her team to give her some space. Got a very good rate using my Hilton Honors card. The hotel interior is stunning. The bar area and breakfast areas are comfortable. Got a two queen room to fit me, my wife and 2 other daughters -- clean and comfortable. Parking is extra but there is ample space in their garage. Wouldn't hesitate to return.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Romasmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, December 11, 2012
Learning that you wouldn’t hesitate to return is truly a wonderful compliment to us. As a Hilton HHonors member, thank you for sharing your impressions and beautiful description of our hotel. We’re glad to learn that our accommodations met your expectations and we look forward to welcoming you and your family back to the Hilton Washington DC/Rockville Hotel & Executive Meeting Center.


Tim Bowes

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, MD
Level Contributor
59 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed December 3, 2012

As a Hilton Diamond member, I was upgraded to a lovely suite in the top floor. The staff at check-in was excellent and I had a very enjoyable breakfast. Unfortunately, I did not get to try the restaurant or other facilities as I arrived in the late evening and left the next morning, but I will be sure to do so the next time I stay there.

  • Stayed December 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CGriffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, December 11, 2012
As a Hilton HHonors Diamond VIP member, its’ truly wonderful to learn that you enjoyed a pleasant experience from beginning to end! While it’s unfortunate that you weren’t able to dine with us at our Twinbrook Grille, we are looking forward to welcoming you back to experience everything our hotel has to offer. Thank you for sharing your review about the Hilton Washington DC/Rockville Hotel & Executive Meeting Center and we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington Park, Maryland, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 1, 2012

Had to locate hotel near Walter Reed for wife’s pending surgery, glad I selected this one. Welcome email from Ana Ruiz (our Guest Services Champion) prior to stay, addressing all our concerns/needs. Warm reception - cookies, hot cider, various flavored waters, well appointed atrium. Staff ensured our energies focused on wife’s procedure, not hotel. Wait staff, housekeeping, lounge, restaurant - they all were warm, friendly, responsive. I left some personal affects upon check out due to distraction of hospital discharge day, quick call; staff retrieved and had waiting for me at the front desk. Awesome customer service team! Yes, 2 of 4 elevators were not functioning - however, mechanical things break/require servicing, this fact we clearly explained easily understandable. Convenient access to Metro, lot's to do nearby. Should future needs require a stay in Northern DC again, this hotel will be at top of list as hotel of choice.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, December 5, 2012
It was our absolute pleasure to accommodate you at the Hilton Washington DC/Rockville Hotel & Executive Meeting Center and we’d like to thank you for your kind comments regarding the customer service that you received. We’re happy to learn that our staff could make you feel so welcome during your visit. Regarding our elevators, we truly regret any inconveniences and greatly appreciate your understanding. We look forward to welcoming you back the next time you visit the area.


Tim Bowes

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland Park, New Jersey
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 25, 2012

I stayed here this past weekend for a Hockey tournament. The front desk staff is very accommodating. The rooms are spacious and clean. Beds are extremely comfortable. Place was pretty quiet for having young hockey players there.
I had a chance to eat in the Restaurant, It's OK, nothing special, if you want a meal for a lot of money eat here ( 3 buffalo wings for $4.00) Their bar area is pretty nice, however they close when the kitchen closes. So if you want a drink after 10:30 good luck, there is Nothing in the area.
The only real problem I had was with the elevators. Only two out of four worked and they were slow.
I would stay at this property again.

  • Stayed November 2012, traveled solo
    • Value
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Helpful?
Thank racanfan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, December 5, 2012
We sincerely appreciate you sharing your perspective. We are fully committed to ensuring that our guests receive an exceptional stay in all areas and are investing over $1M to renovate our elevators. Your patience during this time is greatly appreciated and we sincerely regret if any inconveniences impacted your stay. Thank you for sharing your feedback and we look forward to welcoming you back to the Hilton Washington DC/Rockville Hotel & Executive Meeting Center.


Tim Bowes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benbrook, TX
Level Contributor
127 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed November 16, 2012

My family and I travelled to MD for a Bar Mitzvah. We stayed here becuase we got a group discount. The atrium is very nice, the staff was always friendly (brought sheets right away when we called (my boys slept on the pull out bed in the Suite). Every evening there was a glass of champagne or bubbly apple cidar for you to drink (my 9 year old liked that). The Suite was plenty large, gave our family 2 seperate rooms (sliding door in between master and living), so we each had our own tv's too. Bathroom is HUGE.Bed very comfy. Pool was great too. LOVED having the Metro right across the street (we went into DC twice).

Now, onto the negatives:
1. only 2 out of the 4 elevators was working
2. parking garage - won't let you in unless you have a card from the front desk, and if you got this card during the week - it will NOT work on the weekend, so save yourself some time and get a new one on Saturday. My husband was not pleased when he had to BACK UP and re-park, go back in and get a new card.
3. Breakfast Buffett. In our book (in the room) it says "children 12 and under eat FREE", when you get there - they will say "6 and under eat free" - go to the front desk, tell them and they will adjust it for you. Loved getting a fresh omelet in the morning, muffins were yummy, juices were fresh. very good food.

Now - would we stay there again. Yes. we sure would.

Enjoy!

Room Tip: Inside Atrium Rooms have no windows, but I've read you can request an outside facing room. Suite...
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kbloomh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, November 19, 2012
We’d first like to thank you for sharing your thorough review with us. We’re delighted that the extra details, such as the champagne and apple cider, made your stay more special and that you enjoyed the spaciousness of our suites. Though we’re happy to read how much you and your family enjoyed our accommodations and amenities, we would like to apologize for any inconveniences that you experienced with our parking garage and breakfast buffet. We are truly grateful that you’ve shared your feedback and can assure you that these issues will be addressed. Thank you and we look forward to welcoming you and your family back to the Hilton Washington DC/Rockville Hotel & Executive Meeting Center.


Tim Bowes

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
waycross
1 review
Reviewed November 11, 2012

Just stayed a week on business. Staff were pleasant,but unhelpful. Problems were shrugged off as oh well. Food outrageous and service so slow. Waited one hour to get ice cream!! And it wasn't even busy. Charges for fridge and microwave $10 a night!!! Really?? One elevaror worked and continued to get stuck repeatedly. Worse hotel I have ever stayed at.the maid barely cleaned my room, never replinished supplies.left trash and dirty dishes.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bugger r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, November 19, 2012
For any inconveniences or difficulties that you experienced during your stay, we sincerely apologize and can assure you that this doesn’t reflect the high standards that we’ve set for our property. The length of time it took to serve you at our restaurant is inexcusable and we truly regret that your room was not at its best upon your return. Please rest assured that your review is being shared with our restaurant management and the head of our housekeeping department. We greatly appreciate the feedback that you’ve provided in your review and would like you to know that we are investing over $1M to renovate our elevators to ensure that they meet the needs of our guests. Thank you.


Tim Bowes

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Washington DC / Rockville Executive Meeting Center

Property: Hilton Washington DC / Rockville Executive Meeting Center
Address: 1750 Rockville Pike, Rockville, MD 20852-1658
Phone Number:
Location: United States > Maryland > Montgomery County > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Rockville
#5 Family Hotel in Rockville
#5 Business Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington DC / Rockville Executive Meeting Center 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
Whether you're planning a getaway weekend to the nation's capital or a business trip to NIH, the Hilton Washington DC/Rockville Executive Meeting Center is the perfect choice. Our richly appointed luxury hotel rooms with one king-sized bed or two queen-sized beds, offers both business & leisure travelers distinctive comfort & luxurious amenities! You'll find us adjacent to the Twinbrook Metro Station, making it an easy train ride to the famous attractions and important offices in the nation's capital. ... more   less 
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Also Known As:
Hilton Washington Dc/Rockville Executive Meeting Hotel Rockville
Hilton Hotel Rockville
Hilton Rockville
Rockville Hilton

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