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“Lumpy pillows, itchy sheets, scary neighbors and ants, oh my!”

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Red Roof PLUS+ Washington DC-Rockville
Ranked #9 of 15 Hotels in Rockville
Boston, Massachusetts
1 review
“Lumpy pillows, itchy sheets, scary neighbors and ants, oh my!”
Reviewed October 2, 2010

I should have figured that, for the price I paid, I would be getting a room like this, but I must have had a momentary lapse in reason. The location was perfect for us, the room a good size and the price unbeatable. I was not very happy with the ants in the bathroom, the limited amount of shampoo (1 small packet for a room of 4) and the less than comfortable sheets, mattresses and pillows that seemed to have had much better days. Some of the other guests seem to be frequent short term guests, if you know what I mean. Although there were other guest that were of a better caliber. The front desk help varied in helpfulness. I warn you about the charge for the in room safe. If you do not use it make sure they take the charge off your bill. The last thing I would mention is the cleanliness of the room. Gross things and old socks under the bed and some less than appropriate reading material left in the bureau were unacceptable, but I could tell the front desk was not going to help much so I left well enough alone. If you are willing to take a chance for the price, be their guest. Otherwise, there is a Comfort Inn 2 minutes away that may be a little better.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank mail4joel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • Italian first
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English first
Miami, Florida, USA
1 review
Reviewed September 21, 2010

When I tell you that I am on the road half of 367 days of the year and this was one of my most peaceful sleeps thanks you to all the staff

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mssugarhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 3, 2010

The hotel was in decent condition for the price and location is good(walking distance to shady grove metro). Customer service is the problem here. I had a meeting in the morning to attend and had to wait three minutes for two hotel employees to finish their clearly non work related conversation before being helped and was not even helped after the conversation was over. I was not told I will be with you shortly, simply looked at as the gentlemen continued with their conversation. Someone that just walked into the lobby to check in was somehow immediately able to create a break in the conversation and the employee readily asked how he could help the person. The customer informed the employee that I was in line already and he responded to me, yes?. I am calling this customer service "biased", make of it what you will. If this was not bad enough, the shuttle service that is advertised, I was told only runs from 9-10, however, the previous day I saw the shuttle leaving shady grove metro in the evening when I arrived. I was told to wait for a public metro bus that stops outside of the hotel. I ended up walking to the metro station on a pretty hot day and somehow was on time for my meeting.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank dadevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2010

This hotel is horrible! True story. When I was away from the room, someone with a key used the room for sex. They left the condom wrapper on the floor next to the bed. When I lodged a complaint they did absolutely nothing! Hands down, the worse place I've ever stayed. The rooms are dirty and obviously used recreationally when guests are away. Don't stay here, not even at these prices!

  • Stayed May 2010, traveled on business
    • Value
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Helpful?
1 Thank scidoc_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, Maryland
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 5, 2010

The Red Roof Inn is close to the Shady Grove Metro station to DC. The Tv reception is terrible with few channels. No coffee pot but had a safe, fridge and microwave. Not enough hot water for a shower.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank only1kirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2010

Descent bed,
Awesome message center
Descent Wireless Internet
Good Capachinos

Stayed April 2007, traveled on business
Helpful?
1 Thank Fekinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
1 review
Reviewed September 16, 2009

We stayed here with a small dog and the trees and space outside our room was perfect for him to run a bit. The rooms were clean. The staff was friendly and helpful. I would stay here again. It was close to a shopping area with a nice variety of restaurants to chose from.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank margieandfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ Washington DC-Rockville

Property: Red Roof PLUS+ Washington DC-Rockville
Address: 16001 Shady Grove Rd, Rockville, MD 20850-4010
Location: United States > Maryland > Montgomery County > Rockville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Rockville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Red Roof Inn, getaroom.com and Cheap Tickets so you can book your Red Roof PLUS+ Washington DC-Rockville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn

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