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All reviews front desk premium room room was clean shady grove ironing board would stay here again easy access rri kelly property washington frig accommodations rates housekeeper
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Reviewed January 18, 2014

This hotel is an excellent value for your money and not far if you're visiting Washington DC .It's not a five star hotel but more budget friendly , clean and safe. Staff are friendly and helpful. Location wise, near to shops and fast food chains and restaurants.

Room Tip: Rooms with own small refrigerator are quire handy if you want to store some snacks and fruits.
  • Stayed: September 2013, traveled with friends
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Thank Blue-belle32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this reviewResponded January 24, 2014

Thank you for the review. I am glad you enjoyed your stay. It is always our intentions to provide a clean and safe environment. I will be sure to let our staff know how much you appreciate their service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

Arrived to musty, smoky smelling room that required ventilation badly. Toilet leaked after flushing (must admit that maintenance man came promptly to reseal). Washcloth left behind from previous passenger was still in bathroom. Bedspread on my bed was visibly soiled. To top this off, we returned late the first night only to find room had not been cleaned! Will not return.

Room Tip: Make reservations elsewhere.
  • Stayed: November 2013, traveled as a couple
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2  Thank cristina_501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this reviewResponded November 25, 2013

Hello thank you for the review. I am extremely sorry that your stay was not to your satisfaction. please except our apology that you arrived to musty, smoky smelling room, washcloth left behind, bedspread being visibly soiled, your room not being serviced the next day, and the toilet leaked after flushing. I am glad to hear that maintenance man came promptly to repair the seal. I can assure you that all area's of concern are being corrected. Please know that we appreciate your business and whenever you are traveling through or to Rockville Maryland please give us another opportunity.

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Reviewed November 2, 2013

We stayed at this location back in August of this year and I want to say we had a very good experience. Kellie the associate we dealt with was very knowledgeable. She went out of her way to make our stay enjoyable. Extra towels, information and cheapest travel directions all amounted to a wealth of useful information. We appreciated everything Kellie had to offer. The room was very nice, clean and comfortable. We would recommend staying here. The price was very affordable. Way to go Kellie!!

Room Tip: Request a room towards the front. This hotel is popular with workers who stay weekly from outside Washington. Not a big deal only Kellie recommended this.
  • Stayed: August 2013, traveled with family
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1  Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this reviewResponded November 25, 2013

That you for the review. I am glad that you enjoyed your stay. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie know how much you appreciated her and post your review. Thank you

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Reviewed November 1, 2013

We are in between residences so have been here for over a month. During that time we have found the Front Desk Staff, especially Kellie, to be top notch. The housekeeping staff are very responsive to requests and keep the rooms up. They are pet friendly and at no additional cost, which saves quite a bit compared to other motels in the area which claim to be pet friendly but add up to $25 per pet per night extra! For the most part, we have gone through a third party to book our rooms, which when available is quite a savings over standard room rates. Only negative is even though the rooms on this property are 100% smoke free, it just means the guests that do smoke stand out in front of the rooms, causing more noise and secondary smoke through air conditioning units.

Room Tip: Standard 2 bed rooms,do not come with frig or microwaves, so longer stays might need to upgrade
  • Stayed: October 2013, traveled as a couple
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1  Thank Dan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this reviewResponded November 25, 2013

Thank you for your review. I am glad to here that this home away from home. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you soon

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Reviewed October 14, 2013

Close to highway and Shady Grove Metro. The hotel isn't very fancy, but they have done a nice job updating the rooms to feel contemporary with the flooring, fixtures, and furniture. Our room was clean and comfortable.

  • Stayed: October 2013, traveled as a couple
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Thank eddies339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this reviewResponded November 25, 2013

Thank you for the review . We appreciate your comment about the upgrade to the hotel . I will also let staff know how much you appreciate the quality and cleanliness' of our rooms. We are looking forward to seeing you in the near future.

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