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“good stay except old AC in room”

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Sheraton Rockville Hotel
Ranked #8 of 15 Hotels in Rockville
Washington DC, District of Columbia
Level 5 Contributor
86 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“good stay except old AC in room”
Reviewed August 28, 2013

The hotel is what you would expect from a Sheraton, friendly staff, clean linen and spacious room, with a lot of extra free stuff, such as free internet, free parking, free Starbucks coffee in both lobby and room, free newspaper. The pool and whirlpool is nothing fancy but very functional: big, well heated and deep for a hotel pool (5 feet something). There was also lifeguard on duty until it closes at 10pm when I was there.

You will definitely need a car for this location. Close but not walk-able to metro station.

Considering the price, I think it was a very good stay. The only complaint is the loud and old air-conditioning machine in the room, which tends to shut off often at night and is not very good at keeping room temperature stable.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank drpoints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review, September 5, 2013
Dear valued guest,

We are delighted you have enjoyed your experience. Thank you for taking the time to let us know about your experiences. We look forward to seeing you again.

if you would please contact me regarding more information regarding your room. We want every experience to be more than good. I apologize for the loud ptac (AC unit).

Best wishes,

Stacy Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Chicago, Illinois
Level 4 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 22, 2013

I travel to Rockville once week per month and (now) always stay at this hotel. Perfect location for King Farm business stay. Classy furnishings in lobby and rooms. Breakfast at the restaurant is a buffet or you can sit and be waited on hand and foot. There is a shuttle to take you around the area if you aren't up for a rental car. Gym is typical of most hotels in that it's super small. Never tried out the pool. Wifi is complimentary and works great!

  • Stayed May 2013, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review, September 5, 2013
Dear valued guest,

We are delighted you have enjoyed your experience. Thank you for taking the time to let us know about your experiences. We look forward to seeing you again.

Your home away from home family,


Stacy Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 18, 2013

My family and I stayed at this hotel for 6 days in July 2013 while we were visiting Washington D.C. The housekeeping staff did a great job keeping our room very nice and clean at all times.This property it's also located in a very safe and quiet area. The front desk staff was definitely at a 5 star level. We specially would like to thank Vanessa, Evelyn and Jenny.These 3 girls went above and beyond our expectations. Definitely stay here again, next time we visit from Arizona.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 464Paula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review, August 22, 2013
Thank you for your recent stay. We are delighted you had a great experience. We look forward to your next visit.\\

Best wishes,

Stacy Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 1, 2013

We stayed at the Sheraton in King Farm several times while we were house hunting in Montgomery County, Maryland. We stayed there enough that the people at the front desk addressed us by name on sight. We liked the experience enough that we bought a place in King Farm, and we always nodded fondly at the Sheraton when we walked by with our dog.

Room Tip: The rooms are you basic Sheraton issue, but they are all good.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Doctor Rocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review, August 22, 2013
Dear neighbor,

Thank you for your recent stay. We are excited you are our neighbor. Please reach out to me, so I can invite you to our special events.

Best wishes,

Stacy Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Cumberland, Pennsylvania
Level 6 Contributor
106 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 22, 2013

Wish to have everything at your finger tips and at a reasonable price? Want a place where the family can just get away from it all. Great for pleasure or business. Close to Shady Grove Metro with shuttle service to and from. Shuttle service also to local restaurants and mall. Knowledgeable staff and great customer service. Rooms were clean and comfortable. Bed was perfect and provides a good night sleep. Hotel is quite. No room to room noise on our floor 5. Club floor breakfast was crowded. The food was excellent. Bar service top shelf. Even the roll-a-way bed for our grandchild was perfect. Pool is an indoor lap pool. Don't expect large pool or fitness center.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review, July 23, 2013
Dear valued guest,

I wanted to take the time to thank you for your feedback from your recent stay. We look forward to your next visit..

Best wishes,

Stacy Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, Virginia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2013

I booked the hotel online and found it be much better than my expectations. The staff, including housekeeping, was friendly and helpful. All apsects of the hotel were clean and it was conveniently located in a safe area. Although the pool hours didn't meet my needs, I did have the opportunity to use the gym which was well equipped, clean, and well stocked. The eliptical I used didn't have the TV set up, however, everyone else's machines seemed to be working just fine. I liked the variety of equipment, although medicine balls would have been nice. The room was very spacious and comfortable. The bathroom set up with french doors was a bit strange but no real complaints. I appreciated the ability to recycle. The parking lot set up didn't have continuous handicap access... which I found strange and thankful that I wasn't a handicapped person that would then have to backtrack.

Room Tip: I overlooked the parking lot so... not that side
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank WorldT52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review, July 23, 2013
Dear valued guest,

I wanted to take the time to thank you for your feedback from your recent stay. We are delighted we exceeded your expectations. We look forward to your next visit

Best wishes,

Stacy Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 17, 2013

Yikes, one it is a business class hotel; secondly how ironic given it's notice in the rooms that they are committed to being "green."

Kudos to bar service staff, who responded to my late night room service request for Caesar's Salad with grilled chicken and a glass of white wine. Upon being informed the wine was not with the order, he promptly went downstairs personally and brought one to my room. I later learned he is the bartender in the lounge below.

Room Tip: Ask for a room facing the main road otherwise your room faces the interstate.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Onepinoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review, July 23, 2013
Dear valued guest,

I wanted to take the time to thank you for your feedback from your recent stay. We look forward to your next visit.

Best wishes,

Stacy Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Rockville Hotel

Property: Sheraton Rockville Hotel
Address: 920 King Farm Blvd, Rockville, MD 20850-6610
Phone Number:
Location: United States > Maryland > Montgomery County > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Rockville Hotel 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
The Sheraton Rockville Hotel is part of the beautiful planned development of King Farm, surrounded by lovely bike and walking paths and minutes from the area's restaurants, boutiques & coffee shops. ... more   less 
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Also Known As:
Sheraton Rockville
Rockville Sheraton

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