I had very high expectations after reading all of the reviews of this property and seeing their #1 rating with Tripadvisor. I would say overall this was a nice place to stay but my stay was not without its little issues that keep me from saying it is excellent.
So the good things, there was ample parking, friendly staff, comfortable rooms, coin operated laundry, pool, hot tub, newspapers at the front desk, included breakfast and included dinner (Monday thru Thursday). Our room was very comfortable and quiet and we had lots of room to spread out.
The few issues that keep me from saying this was an excellent stay...#1 I emailed the property prior to our stay to find out if the kitchen included an oven or just a stove top. I was told that every suite had an oven...I didn't see an oven in our room, thankfully I had prepared meals that could be fixed in the microwave and on the stovetop. #2 when we went to check in our 2 bed room was unavailable they offered to put us in a 2 bed room in their sister property next door but there would be no kitchen, they would store our refrigerated food for us until they could move us the next day, we opted to take a single bed room and a pull out couch(with kitchen) for the first night and then the hotel moved us while we were out sightseeing the next day. The move was very seemless and effecient but it frustrated me that our original reservation was not available when we arrived and that we were not given any kind of compensation for the inconvenience of being moved around. My last negative issue was that one evening when we went to use the hot tub it was out of service. It was fixed by the next evening but one of the reasons I chose this hotel was that it had a hot tub.
Overall, my stay was nice, the positives outweighed the negatives and I definetly would stay here again if I was in the area.
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton Rockville-Gaithersburg offers all the amenities of home, with the service that will make you want to return. Featuring 87 well-appointed guest suites, offering studio king, one bedroom king, 2 bedroom king, and 1 bedroom 2 queen bed suites, your sure to enjoy your time with us. Each stay includes our famous "Suite Start" breakfast offering a vast array of hot and cold nutritious options to start your day. We also offer complimentary shuttle service within a 3 mile radius (7am-9pm), free high speed wireless internet access, room service, indoor heated pool and whirlpool, and 24 hour fitness center. ... more less
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- Also Known As:
- Homewood Suites Rockville - Gaithersburg Hotel Rockville