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DoubleTree by Hilton Baltimore North - Pikesville
Ranked #1 of 4 Hotels in Pikesville
Reviewed October 10, 2013

We've stayed at this Hilton several times, visiting relatives with no extra room nearby. The rooms are very large and the bed very comfortable. It's clean, and the staff are very friendly. And, the cookies they give you at check-in are delicious!

  • Stayed: October 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPikesville, Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded October 11, 2013

It brings us great pleasure knowing that you enjoy your stays with us. Our Team members work hard to insure that our guests have a pleasant stay with us. hearing the good feedback from our guest is the ultimate reward. Thank you so much for your kind words about our hotel and staff!! We appreciate your continued business and look forward to having you back as our guest the next time you are in town visiting family, We will have a warm cookie waiting for you.

Ashley Rawal
Director of front office

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Reviews (691)
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540 - 546 of 691 reviews

Reviewed October 7, 2013

Truly enjoyed my stay at your hotel in Pikesville, MD. The staff was very helpful from check in to check out and all stops in between. ( restaurant, housekeeping, Etc. We especially love those nice warm cookies. The next time I have business in the Baltimore area, I will always put this double tree on top of my list.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Marcus T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPikesville, Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded October 9, 2013

I am very pleased that you enjoyed your stay with us here at the DoubleTree Baltimore North Pikesville. Thank you so much for your kind words about our staff. We take great pride in our staff and their friendly accommodating nature! Our staffs members really go out of their way to ensure our guest have a pleasant stay. The best reward is hearing the compliments from our guest! Thank you for staying with us! it is great to hear that when you are back in town you will be coming to stay with us . We would love to have you back as our guest. we will have a warm DoubleTree chocolate chip walnut cookie waiting for you!

Have a great day !

Ashley Rawal
Director of front office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2013

The rooms and hallways were very clean. The staff was very pleasant, they always had a smile on their face and a "hello" for me as I passed them in the halls. The options for breakfast are good, but the food was a little lack luster, for a basic contincental that I am paying for wished there were more juice options. Good location, right off of 695. If given an opportunity in this area I would stay here again.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Dianna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPikesville, Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded October 3, 2013

Thank you so much for your review of our DoubleTree ! I am pleased that you enjoyed your stay with us. We certainly do our best to ensure that our facilty is fresh and clean for all of our guest. We are fortunate to have a friendly staff here I am happy to know that our staff helped make your stay pleasant. I will reach out to our restaurant manager about adding more juice options for our breakfast. This is an easy fix and a great suggestion.We appreciate your input on how we can do better! This helps us in a great way.

Thank you again for staying with us and for your response on our trip advisor page. We look forward to the next opportunity to have you as our guest!

Ashley Rawal
Asst.Front office manager

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Reviewed September 25, 2013

This is an average property that is beginning to show its age. The staff try hard to overcome the average physical facility with above average service. It was okay for a one night stay on a business trip. Recommend a room overlooking the courtyard and pool on the top fifth floor for quiet.

Room Tip: A top floor room overlooking courtyard and pool for quiet.
  • Stayed: September 2013, traveled on business
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Thank jwwcpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cholliday1130, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded September 27, 2013

We can see that you are a frequent traveler and must have a good nose for quality. It is true that the building has seen its share of years and we have continually improved in all areas in order to keep it not just up and running but running like a fine-tuned machine. Although any property, new or old can experience their share of difficulties, I highly agree that it is up to the staff to really showcase what we have to offer. We are continually complimented on our staff and they are certainly something we are very proud of. The building may be old but this old girl has a young heart which is continually being pumped by the staff.

We would enjoy the opportunity to accommodate you and your family again in any of your future travels. Thank you so much for your brief review!

Casey Holliday
Director of Front Office

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Reviewed September 24, 2013

I was in Baltimore for one night and needed a place to sleep. It is a very nice facility. The room was spacious and very nicely appointed. The location is extremely convenient (right off Reistertown road at the beltway). The staff was courteous.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cholliday1130, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded September 27, 2013

I am so happy that you enjoyed your stay with us. We take in a large number of people who are looking for a last minute room for the evening. One of the great things about the property is that it is conveniently located next to the beltway which can make for a convenient departure to anywhere you may need to be the following day. It also keeps you out of the city but close enough by that you can enjoy everything Baltimore has to offer. We are also very committed to ensuring that you get the rest that you deserve. The beds are definitely a wonderful thing to come home to after a long day.

We hope that we will get to see you again in any of your future travels. Feel free to just hop right off the beltway to say hi and get the warm chocolate welcome which makes a Doubletree unique.

Casey Holliday
Director of Front Office

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A TripAdvisor Member
Apex, North Carolina
1
Reviewed September 23, 2013

The only issue with our stay was that the room was not serviced when we were out, and we needed clean towels. Other than that the staff and quality of the room was great. Free Internet, and Big tv. Nice King size bed.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cholliday1130, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded September 27, 2013

We are very pleased to see that you enjoyed your stay with us. I am very sorry to hear that your room wasn’t serviced during your stay and we will certainly look into it to ensure that this does not happen again. Everyone enjoys a nice clean towel after a long shower and this is a small thing that can really make a big difference. Again, I greatly apologize for this mishap. I was very happy to see that you enjoyed the staff. They are certainly the heart and soul of the hotel and their personalities have certainly made the building shine. We welcome our guests as family and I hope that is the experience which you enjoyed as well.

We certainly hope to see you again in your future travels into the area so that we can take our service from a B to an A+, even if it’s just for a day.

Casey Holliday
Director of Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

For the most part you are paying for the hilton name. It isn't the top of the hilton doubletree hotels but it is sufficient for a short stay. the restaurant is descent and the staff are pretty friendly. the beds are very comfortable.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank chicafrique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cholliday1130, Front Office Manager at DoubleTree by Hilton Baltimore North - Pikesville, responded to this reviewResponded September 27, 2013

Thank you for your brief review concerning your stay with our property. We are very sorry that you didn’t find our property more accommodating to your needs. Our staff has been working very hard to bring a memorable experience to all of our guests from the moment you walk in. It appears that you felt this same welcome as you had rated the staff to be very good. I also agree that the beds are simply amazing when it comes to comfort. Although a single amenity of the hotel it is also the main amenity that brings anyone to a hotel; they need a place to sleep. Our restaurant has also been continually improving over the past few months as well. We are in the midst of finalizing not only a new menu but also daily specials which seems to draw much attention.

If you are ever in the area again we would love to see you so that we might take your expectations and raise them to the level which you deserve.

Casey Holliday
Director of Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Baltimore North - Pikesville

Address: 1726 Reisterstown Rd, Pikesville, MD 21208-2974 (Formerly Hilton Pikesville)
Phone Number:
Location: United States > Maryland > Pikesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Pikesville
Price Range: $130 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Baltimore North - Pikesville 3*
Number of rooms: 171
Official Description (provided by the hotel):
DoubleTree by Hilton Baltimore North - Pikesville is a full-service hotel north of Baltimore. The hotel features stylish and comfy guest rooms, deluxe amenities such as complimentary WiFi, and event space perfect for weddings or corporate functions. Whether staying for business or leisure, you'll enjoy all of the perks provided at this hotel in Pikesville, MD. ... more   less 
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Also Known As:
Hilton Pikesville Hotel Pikesville
Pikesville Hilton Hotel
Hilton Hotel Pikesville

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