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“Staff hit or miss, not consistent”

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Hampton Inn Owings Mills
Ranked #1 of 5 Hotels in Owings Mills
Certificate of Excellence
Ithaca, New York
Level 6 Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Staff hit or miss, not consistent”
Reviewed July 9, 2012

I was traveling wtih my family and had a great welcome to this hotel. The 2 ladies working the evening were fantastic. Great welcome, wonderful dinner recomandation (when asked) and perfect directions. The following morning not so much. The young lady working both the Sat and Sun am I was there should have stayed home. She was unfriendly, unattentive to everyone even the ringing phone. Breakfast staff didn't socialize with anyone during the two mornings I was there...Housekeeping was spot on! Our room was perfect from arrival to check out. No extras at this hotel, no snacks/water/cookies...nothing extra. The breakfast was standard and semi restocked, once busy then as a guest you were fending for yourself. Took breakfast back to our room on Sunday am because there was no place to sit and once people did get up no one wiped the tables.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Teri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Wylie, Texas
Level 5 Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 2, 2012

Currently staying at the hotel due to a power outage. The hotel has been booked solid since thousands in the area are without power. That said, the hotel is spotlessly clean, staff are polite and attentive. The hotel is less than 10 years old, primarily a business hotel. Beds are new, linens are very nice and the room is extremely comfortable. Bathroom is in great working order, no cosmetic defects. Very quiet, AC is quiet. flat screen is adequate. Complimentory breakfast included. We got a great price, despite the place being booked solid. Would definietly recommend to anyone needing a hotel in the area.

  • Stayed July 2012, traveled solo
    • Value
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Helpful?
2 Thank grover1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level 4 Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 19, 2012

I stayed at this Hampton Inn for 2 nights for business. The room was clean and quiet. There was ample parking. Linens were fresh. Breakfast was fine, plus I used the fridge in the room. Fridge and microwave are a nice bonus. Fitness room, though small, had good, solid equipment that was new and worked. I would stay there again.
Also, it is a very close walk to a restaurant park containing at least 5 chain restaurants. So, if you like chain restaurants, you'll be happy. Not my thing, but oh, well. (The check-in staff was not helpful, but I won't knock the hotel for this one person).

  • Stayed June 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank TripAdFanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 29, 2012

A beautiful, newly built Hampton Inn right off the highway. The room was clean, modern, and unlike other travelers, I had no problems adjusting the thermostat. Breakfast was a MADHOUSE on Sunday morning. It was like the entire hotel was there at once. What amazed me was that every single thing was fully stocked. The breakfast hostesses were working like demons to get everyone accommodated, and did a great job. Front desk staff were friendly and helpful. The rate was quite reasonable for being so close to Baltimore. My only complaint was that the trash can outside the hotel was overflowing on Saturday when I checked in and was still not emptied on Sunday morning when I checked out.

  • Stayed May 2012, traveled with family
    • Value
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    • Service
Helpful?
Thank wilksiedoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 4 Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 8, 2012

This was one of the better Hampton Inn hotels that I have stayed in. Nice breakfast. Fast check-in. My HHonors "goodie bag" was waiting in my room. Cozy breakfast area with a great selection of food. Even a hot oatmeal bar with toppings. Microwave and frig in the room. Nice area next to restaurants, a mall, and the highway. Very quiet area. Clean modern rooms with flat screen tv. My only complaint is the limited number of cable channels.

  • Stayed March 2012, traveled on business
    • Value
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Helpful?
1 Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester
Level 6 Contributor
320 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed February 3, 2012

My first trip to Owings Mills is a pleasant surprise. We had a dinner meeting across the street at the Greene Turtle that was good. This Hampton Inn is one of the best I've ever stayed. Fastest check-in ever, quiet room, constant speed fan for the heater (hides ambient noise), hot shower, fast Internet; what more could I want?

  • Stayed February 2012
    • Value
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    • Service
Helpful?
1 Thank PAMan804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2011

People are very nice.
No dresser. No A/C on cold nights even though the room temp is too high.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank biotechboy60795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Owings Mills

Property: Hampton Inn Owings Mills
Address: 10521 Red Run Blvd, Owings Mills, MD 21117-5399
Phone Number:
Location: United States > Maryland > Owings Mills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Owings Mills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Owings Mills 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hampton Inn Owings Mills Hotel Owings Mills

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