I have yet to arrive at the Days Inn Oceanfront in Ocean City ,MD. and I will never make it. I made reservations about two months ago and paid the "deposit" with a credit card. Everything was good. About three weeks later - Days Inn debited, credited, debited, credited my account and all I got was there is "clitch" in the system and that all is okay, nothing other than the original deposit has been applied and deducted from my card. I accepted that because it was confirmed by my credit company that the problem had been corrected. Now, its about three weeks later and the same problem is occurring again but this time the amount deducted has doubled from the original deposit, now Days Inn has paid itself twice as much money for the whole stay. When I add the original deposit plus the current deduction from card, Days Inn has literally paid itself double the amount. Never in my life would I give Days Inn of all establishements close to $900.00 for a three night stay.
I have been trying to get in touch with the "General Manager, who I have been told did receive my urgent message and now its hours later and no reply. The customer service at this establishment stinks!!! I would think it proper to contact potential guests via mail or phone and inform them that there is problem with the "system" and that all is okay, but not from this place. I was even told by a front desk clerk that I had to get proof of this deduction and I had to send it to them. Even though she sees the money applied to the reservation and tells me that there has been a problem with the "system", yet she does not believe it is Days Inn's responsibility to correct their mistake.
All in all this experience has totally soured my opinion of Days Inn and I will never even contemplate about staying in one and I will inform everyone to BEWARE of this chain.
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- Also Known As:
- Days Inn Oceanfront Hotel Ocean City
- Days Inn Ocean City Md
- Day Inn Oceanfront Ocean City