We booked this hotel by sight alone. Location was nice other than that nothing really good to say. There are 5 different parking lots to try and park in because everything is full. You have to carry your luggage up stairs because there are stairs on every floor between rooms. Price was expensive. Our rooms floor was mysteriosly wet all the time.
I booked 7 rooms at 220.00 per night for 2 nights each. Later I called spoke with Scott the manager and added 2 additional nights for 2 families. I was told the rate was different and the room might be but shouldn't be a problem. I called 4 days before and tried to cancel 1 room for 1 night. I was told it was a 7 day cancellation policy even though I have confirmation email stating 72 hours. So we check in and we are told we have 2 reservations because we added 2 nights. So on Sunday we drive an hour away for my sons baseball game and I call the hotel about the 2nd reservation and they tell me I have to check out of my room and move to another room. I said Scott the manager told me I'm sure it wouldn't be a problem. They said well we will remove your belongings if you not out by 11. I said even though the manager said I didn't have to change rooms. Then I wad told Scott would be in at 4:00pm and I could talk to him then. We got back by 3:00pm and they had moved all of our stuff to another room. The other family we were with had food from the previous nights dinner thrown in there suitcase. They put clothing in our cooler. My wife was mortified by what they did and how they went about it. They could have called Scott or myself before but they didn't.
I'm 52 years old and have had a lot of hotel experinces we travel a lot due to my sons baseball team but this was the
" hotel from hell'. We will go back again to Ocean City but won't be staying here. What a disappointment...
- Official Description (provided by the hotel):
- The Flagship Oceanfront is perfect for the budget minded family seeking a great value right on the beach! All of our rooms are air-conditioned and share a walkway balcony. During the day, take a swim in our 10ft. deep pool or find your spot on the beach for a day spent soaking up the sun. At night, leave your car parked and let the boardwalk tram take you down into the heart of the action. ... more less
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- Also Known As:
- Flagship Hotel Ocean City