We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,230)
Filter reviews
2,230 results
Traveler rating
1,364
536
202
74
54
Traveler type
Time of year
LanguageAll languages
More languages
1,364
536
202
74
54
Show reviews that mention
All reviews full kitchen adult pool swim up bar off season corner suite rain shower living room jacuzzi tub large bathroom amusement park fitness center shower head flat screen beach access long weekend family vacation plenty of parking
Filter
Updating list...
1,588 - 1,593 of 2,230 reviews
Reviewed April 29, 2013

We stayed at the Hilton this past weekend, April 27-29. I had high expectations, considering the fact that it's rated #1 in Ocean City on Trip Advisor and is considered a 4 star hotel. For the most part, it delivered. The front desk staff is very friendly, professional and helpful. We showed up a little early, only 45 minutes, for check in. They didn't have our room ready, since they had been sold out the night before (Friday). They took our cell number and we wandered the hotel for about 10 minutes before we were called. They recommended the 4th to 8th floors for ocean views. We were given an 8th room floor and it was perfect for the view. Any higher and you'd be looking down too far at the beach. The room was immaculate. There is a large bathroom with a corner tub/shower. My daughter tried the bath in the jacuzzi bathtub and loved it. The jets aren't very strong, but it's great after a day of walking on the boardwalk. The shower head is in the ceiling, a rainfall shower head, which does make it hard to rinse your whole body, but it was still pretty cool.

Having a full kitchen was a blessing and came in so handy. It even has a blender and toaster. wine glasses and cork screw. The living room of the suite came in handy when time away was needed or if we had had a 4th guest who would have needed a place to sleep, since it has a pull out couch. We always ate on the balcony. We spent most of our time that we were in the room on the balcony, no matter how chilly it got. The view was that good. There is a table and 4 chairs, so it was perfect for my husband, myself and my daughter. We even had friends over and ate out there.

I've read complaints in other reviews concerning the beach. This is a tidal beach and with tides coming and going, the beach is going to have broken shells and other debris wash up on it. It was not bad at all. We loved the beach. Having spent annual vacations in Ocean City as a child, I've never seen so many shells. It was wonderful and we spent much time picking up shells. The water was too cold for swimming, but getting our feet wet was just fine. We even found a huge conch, but the resident was still home in it, so we had to throw it back.

The hotel was not perfect though, so here goes the review on what made us less than thrilled. I will preface it by saying that we are Hilton Honors members and have traveled all over, earning and using our HH points at Hilton brand hotels. This stay was FREE thanks to our HH points!!! When we checked in, we were happy to receive vouchers for free continental breakfasts, being HH members. Many Hilton brand hotels have free continental breakfasts in the hotel, so we thought it meant we'd have the same options of fruit, yogurt, pastries, and some hot selections. We brought our vouchers down to the restaurant on site and were told that we had to go into the restaurant, be seated and then order our breakfast to use the vouchers. (we just wanted to take our selections back to the room to eat on the balcony) The hostess was not very friendly at all. We were confused as to why we had to go into the restaurant and instead of taking the time to explain the process, she said our waitress would be over shortly. The waitress got irritated quickly with our questions. After asking several questions and watching her temper grow, we found out that the coupons, worth $9.25 each, were only for coffee (or another drink) and a muffin or credit toward anything on the menu. They have a hot buffet, but it's $17.00+ and you must eat it in the dining room. No doggy bags or carry out from the buffet. We really wanted to have breakfast on the balcony and enjoy the sunrise, so we got our coffee and muffins to go. We had brought plenty of food, so we just added the muffins to what we had in the room. The wait staff could have been much more accommodating in explaining how the process worked, because it took almost 5 minutes of questions and half answers to find out what the coupon was good for. At one point, we said we didn't understand and her response was "what don't you understand??" Thank goodness for that full kitchen in the room!!! The coffee and muffin were good though. There is also a Starbucks on site, so you can get your coffee on there if you want to pay for it. There is also coffee in the room. There is also room service available.

The indoor pool was awesome. It was NOT cold as so many others have written. It was cool, as any other indoor pool would be and my husband and daughter enjoyed several hours in it. There is no indoor hot tub, which was a disappointment. There is a bar window in the pool area where you can order drinks and food from the hotel restaurant and charge them to your room. Very cool idea, but we did not order, so I can't rate the service or food. The indoor pool was much larger than most hotel indoor pools and there was plenty of seating for all.

Overall, our stay was wonderful. It would have been perfect had it not been for the restaurant staff. Oh, one more thing. If you do not like feather pillows, bring your own. The feather pillows on the beds flatten out and for a side sleeper, that does not make for a good nights sleep.

Room Tip: Choose the 4th to 8th floor for the best beach views.
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JudgeGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Always stay at the Ocean City, Md Hilton Resort because of the high quality of the staff and rooms. Everyone from the front desk to the Restaurant staff is friendly and always looking to help if you need it!

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Wonderful location, pricey during the season, but it is an oceanfront property. The view is amazing and you have full kitchen facilities. The food is wonderful and never disappointed with the breakfast menu. Would recommend this hotel.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank Flyingtheskies79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

what a great time here at Hilton. My parents checked in a day before me and the desk was great moved them to a higher floor(mom). very friendly. Great rooms nice view overall great hotel. most of all the Staff they were GREAT!!! Hilton Suites we will be back !!! keep up the good work. very impressed and I do Hotrels for a living

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

Lived up to the Hilton Standard. Great ocean view and beach access. Everything you want in service and facilities. Never stayed at a Hilton before. Would stay again if an opportunity becomes available.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank JohnB12792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews