Hotel management not helpful at all, I made a mistake and left my cell phone in my room while I went to the beach on September 9, 2013. As soon as I returned to my room I started receiving weird text messages from my wireless carrier, so I called them, only to find out that my identity had been stolen. I spent 3 hours on the phone changing accounts and freezing bank accounts. I know it happened there, I have never had this happen before, I have been all over the east coast using my credit and bank cards, ordered items online, etc and this has never happened to me before. When I reported it to the man that was working that evening he says to me, "hmm, maybe they fired the wrong people a few weeks back." The next day they told me they were going to run a scan of everyone that was in and out of that room for me to call for an update. When I called to see, they pretty much told me it was my problem. Hopefully I have luck when I take the info and IP addressed to the police department, and if I find out it was anyone at this place, I will own Eden Roc. Maybe if you would have honest americans working for you, maybe this wouldn't happen. Thanks for your hospitality.
- Also Known As:
- Eden Roc Hotel Ocean City