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“First time to Ocean City”

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Francis Scott Key Family Resort
Ranked #6 of 104 Hotels in Ocean City
Certificate of Excellence
Reviewed September 2, 2012

My family decided to go somewhere we had never been before for our family vacation. We decided on Ocean City, MD. I was looking online at ratings for hotels and resorts and I stumbled upon an ad for Francis Scott Key Family Resort. I have a toddler and a teenager, and to find somewhere for them to stay and have a good time is a hard task! This resort has something for everyone, from the indoor pool to the outdoor pool, the arcade and the putt putt course. They are in a great area, not too far from the beach and they even offer a free shuttle ride to the beach constantly throughout the daytime. I had no complaints and won't hesitate to stay there when we go back. We even left our daughters brand new baby doll, and once I contacted Lisa, the housekeeping supervisor, she offered to mail it to me for a minimal fee. My daughter was very happy to see her baby doll three days later. Thanks for a great stay FSKFR.

Room Tip: The rooms with the kitchenettes saved a lot of money on meals because we didn't have to eat out...
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  • Stayed: August 2012, traveled with family
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2  Thank hilarya93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fskinoc, Owner at Francis Scott Key Family Resort, responded to this reviewResponded September 4, 2012

We are so happy that you choose Ocean City as your vacation destination. Between all the things a family can do here on property for free plus the free events and family fun OC has to offer I believe we are the perfect family destination. Can't wait until we see you on your second trip !!

Sincerely
Annemarie Dickerson
Owner

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695 - 701 of 1,069 reviews

Reviewed September 1, 2012

Stayed at Francis Scott Resort 5 days. I had a good time! Check-in was pretty fast, front desk person very informative. Sorry, I can't remember her name. Anyway, I stayed in a room that hadn't been updated with a flat screen & blah blah.. But it was okay. The room was clean, not sparkling but clean. (I noticed a few ants) However, there are several things to do on the resort and surrounding! I was surprised & pleased. My kids loved it & asked to go back! Oh, maintenance was superb... Locked my keys in my car & they out in 5 minutes! Toilet was clogged, unclogged in 5 minutes! Thank you....

  • Stayed: August 2012
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1  Thank Venus222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fskinoc, Owner at Francis Scott Key Family Resort, responded to this reviewResponded September 4, 2012

Thank you for your review. We are sorry that you had maintenance issues but pleased we responded quickly and fixed the problem. We are in the process of adding flat screens to all our guest rooms along with DVD players. We are trying to continue to upgrade all areas of our prpoerty while keeping the rates family affordable.

See your family soon!
Annemarie Dickerson
Owner

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Reviewed September 1, 2012

I stayed at this hotel for the 2012 Ocean City Half Marathon. As soon as I walked in, the room smelled of smoke and urine. In the evening, when we were getting ready for the next day, I noticed ants ALL OVER the sink area, bathroom and even crawling on the alarm clock by my bed. I did not sleep well, thinking about what ants would be crawling on me that night. Also, the floors were dirty and felt sticky. I would not walk barefoot at all here.

I initially did not comment, thinking maybe I just got a bad room, but from reading other reviews, my experience was not uncommon.

  • Stayed: April 2012
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3  Thank Wolfewoman75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fskinoc, Owner at Francis Scott Key Family Resort, responded to this reviewResponded September 4, 2012

It is difficult to respond to a review that is from four months ago. The marathon weekend in April is our first big sell out weekend of the season. I am not in any saying that these issues did not happen, I just wonder if we were given notice to rectify the situation. We are a non smoking property and we do charge a room recovery fine but people do on occasion smoke in guest rooms. We have ionizers and when possible we will have the room steam cleaned if time allows. We do have all guest rooms professionally steam cleaned in a cycle thoughout the year. The comment about reading other reviews being negative is a question to me. We have had 59 reviews from the beginning of June. Of those 59, 50 were either rated 4 or 5. We have had only four 1 or 2 rated reviews. We are consistanly ranked in the top 15% of all 105 properties in Ocean City. We will never be perfect but it is how we respond to our errors that I strive to be our very best. If this poster would like to contact to me I would love to speak with them.

Sincerely
Annemarie Dickerson
Owner

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Reviewed August 30, 2012

This was our second stay at Francis Scott Key. We stayed in an efficiency with a full kitchen. The room was very clean and comfortable. We were supplied with more towels than any other hotel we stayed in. I like the spacious grounds. Plenty of parking. Great activities are all included in the price of the room. We found the staff to be friendly, efficient and always ready to help. Our TV didn't come on and maintenance was there in minutes and took care of the problem. There was also a follow up call to be sure the problem was solved. Check in and out was fast and easy. We were in the Florida building at the back of the property. It was peaceful and quiet. We like to visit Assateaque State and National parks. The location couldn't be better. It's a quick drive to beautiful beaches and wonderful wildlife. Next year we are planning on staying with our children and grandchildren. They will love the pirate ship and indoor splash pool. Very safe and secure site.I found the price to be very reasonable for the amenities included. The onsite restautant has been recently renovated in the origional 50's theme. It was a fun place to visit with a great staff. We will be back next year.

Room Tip: To save money spend a little more and book the efficiency units with a kitchen.
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  • Stayed: August 2012, traveled as a couple
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2  Thank jcs2100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fskinoc, Owner at Francis Scott Key Family Resort, responded to this reviewResponded September 1, 2012

Thank you for writing. We love Assateague Island as well...what a gem! We look forward to having your family back and making some more Ocean City memories!

Sincerely
Annemarie Dickerson
Owner

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Reviewed August 28, 2012

We had a great weekend at the resort!!!! My daughter was in her glory the whole weekend!!!! The Indoor Pool and Pirate Ship were a big hit. We got to use the pools before we even got our room and they let us use the pools and showers up until 6pm after we checked out!!!! The only disapointing thing was the Diner took forever to get our breakfeast. other then that It was an amazing stay and will recommend to friends and family!!!!!

  • Stayed: August 2012, traveled with family
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1  Thank Ravnchic55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fskinoc, Owner at Francis Scott Key Family Resort, responded to this reviewResponded September 1, 2012

Thanks for your comments. One of the great feature we offer is that our guests can use our amenities on both their check in and check out days. It helps extend that vacation feeling just a little bit longer! Sent the Diner comments over...thanks as we are always trying to improve!

Sincerely
Annemarie Dickerson
Owner

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Reviewed August 28, 2012

A few years ago my Mom took my Daughter to Ocean City, MD and they were looking for a place to stay and came across Francis Scott Key Resort. They raved about how nice the place was and all the things to do at the one location. My Husband, Daughter and I have since stayed at the Francis Scott Key Resort...it has been our only selection for our Ocean City trips/vacation. We like the family oriented resort with many things to do on-site and the clean rooms/pools, etc. The staff as well as the waitress' at the diner are always friendly and willing to assist. We highly recommend this resort for any time of the year....and definitely plan on going back again next Summer.

Room Tip: We have stayed at the Maryland and VA buildings and have enjoyed both. However, I don't think t...
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  • Stayed: August 2012, traveled with family
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2  Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fskinoc, Owner at Francis Scott Key Family Resort, responded to this reviewResponded September 1, 2012

We love hearing how our guests found out about us! We have a large number of guests that stay with us from word of mouth but it always makes me smile when someone says we have driven by for years and finally stopped! We know you have choices so we thank you for thinking of us!

Sincerely
Annemarie Dickerson
Owner

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Reviewed August 27, 2012

We found the room very clean & roomy. It was a wonderful first time experience for us at this resort. We took our 3 grandkids with us (ages 3,7 & 9) & they absolutely loved it. We only had a short stay since school was starting soon but definitely wished we would have stayed longer! We hope to come back next summer & benefit from all of the amenities.

  • Stayed: August 2012, traveled with family
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2  Thank Dotty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fskinoc, Owner at Francis Scott Key Family Resort, responded to this reviewResponded September 1, 2012

We are so blessed that many grandparents come and enjoy their holidays with their granchildren here at the FSK. We do offer alot so next time defintely extend the stay!! Until next time....

Thank you!
Annemarie Dickerson
Owner

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Additional Information about Francis Scott Key Family Resort

Address: 12806 Ocean Gtwy, Ocean City, MD 21842-9546
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ocean City
#2 Top resorts Hotel in Ocean City
#9 Romantic Hotel in Ocean City
Price Range: $87 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Francis Scott Key Family Resort 3*
Number of rooms: 232
Official Description (provided by the hotel):
Year-round family resort offering affordable rates and packages surrounded by many free amenities creating a unique, fun, memorable vacation trip and experience. ... more   less 
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Also Known As:
Francis Scott Key Family Hotel Ocean City
Francis Scott Key Motel
Francis Scott Key Hotel Ocean City Md

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