We were really considering staying in this hotel to our upcoming visit to Maryland, we were debating between this hotel and another (other one better price and other additions). I noticed that at this Hotel a week prior to our scheduled visit, they had the rooms $20 cheaper per day. I called and asked if it was possible if we could get the $20 discount per day since they were the exact days expect a week difference. The person on the other phone just quickly said "NO" and I went on explainting to him that we were considering another hotel as well and if we could get a discount here we would make our reservation right there and then and with no thought, he said "NO". So I asked if this was the manager to whom I was speaking to and to my surprised it was. I understand that sometime hotels can't make any discounts or adjustments, but just the attitude he replied to me with said to me bluntly, "I don't care for your business" when there's other ways to approach with a good attitude. We really were wanting to stay here, but his attitude just said to us that we wouldn't be able to count on the manager of the hotel if there was to go something wrong during our stay. We hadn't even reserved our stay there and the Manager was already not good to deal with at all! Not customer friendly!
- Official Description (provided by the hotel):
- We are centrally located in Ocean city on 81 street! Our rooms include flat screen TV's, kitchenettes with sink, coffee maker, microwave, and full fridge. Hotel amenities include indoor pool, game room, fitness center, complimentary coffee, guest laundry, and friendly staff. ... more less
- Reservation Options:
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- Also Known As:
- Bonita Beach Ocean City
- Hotel Bonita Beach