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“BAIT & SWITCH !!” 1 of 5 stars
Review of The Edge

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The Edge
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Ranked #48 of 108 Hotels in Ocean City
Woodbine, Maryland
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“BAIT & SWITCH !!”
1 of 5 stars Reviewed March 28, 2012

Booked the Penthouse, had the reservation and then they took it away !! Tried to switch me to another room AFTER the reservation was confirmed!! Had stayed there more than 5 times and this is what they do to (formerly) loyal customer!!?? Manager offered to "make it right" by promising to send me a 2 night free coupon. NEVER SENT IT !! BAIT, SWITCH AND LIES !
STAY AWAY !!!

Room Tip: Go to the Hilton!!
See more room tips
  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
15 Thank Zack3239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    60
    12
    0
    2
    7
See reviews for
2
62
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Ocean City, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 8, 2012

We stayed for Valentines weekend and the Edge exceeded our expectations... The suite and the staff were wonderful as was the entire property. I had made a few special requests and they were taken care of with ease. Great stay and we look forward to the next time.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank WingTransport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 12, 2012

My wife and I have spent two long weekends here and have enjoyed both very much. Rooms are comfortable and weel decorated with a good view. Fager Island is a few step away and it has a restaruants/& bar.This is a prefect place for a quick escape.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank travler22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bear, Delaware
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 9, 2011

My wife and I recently stayed at the Edge Hotel for four days. When we checked in we were greeted like VIPs. We stayed in the Orient Express and was very satisfied. Services for this hotel were impeccable. The room was more than we expected. The view was spectacular. We will return to this hotel.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Maury D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poolesville, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2011

Stayed here many times over the past several years. This was especially nice. Bay-side OC can't be beat. Very relaxing. Have the staff make a sunset reservation at the restaurant.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, Md
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed August 8, 2011

I was very excited to have found this place onine but am thinking twice about staying here now. I have had to call back 3 different times to just to ask questions because each time I feel like I am limited to asking one question and even that is a bother to the person on the other end. Every single time i have called the person answering the phone was extremely rude! I told them I was completely unfamiliar with the hotel and was just trying to get some information and they acted like I was bothering them. When I asked about availability they actually told me they would have to call me back another day to make my reservation???? I have never heard of such a thing! I am very disappointed because I was really looking forward to staying here but due to the terrible customer skills of thier reservationists I do not know if I want even want to now. I will leave another review if I do decide to stay.

  • Stayed August 2011, traveled solo
    • 1 of 5 stars
      Service
Helpful?
9 Thank chelle695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonkers, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 3, 2011

We stayed here a few weeks ago as part of our honeymoon and we had such a good time!
When we checked in we were received with two glasses of sangria which were quite delicious. Then we were taken to our room and my husband and I were blown away. We stayed at the safari room and it was huge! The bathroom was gorgeous, the bed was comfy, the jacuzzi was big, and the view was to die for. The hotel is located on the bay side of ocean city which in my opinion is better than the beach side anyways. I really enjoyed waking up every morning and eating our breakfast on the balcony. We spent a marvelous time at the pool which was never crowded and enjoyed getting more of that awesome sangria. It was literally steps away from the restaurant which had a lot to offer. We would love to go back and stay at one of the other rooms to get a different experience. Overall I was impressed with the room and the location.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank ngr711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Edge

Property: The Edge
Address: 201-60th Street in the Bay, Fager's Island, Ocean City, MD 21842
Location: United States > Maryland > Ocean City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Ocean City
Price Range (Based on Average Rates): $$$
Number of rooms: 12
Official Description (provided by the hotel):
Twelve distinctively designed and furnished suites reflecting cosmopolitan sophistication with the simplicity of the beach, each providing uncommon comfort and elegance. ... more   less 
Also Known As:
The Edge Hotel Ocean City
Edge Ocean City
Edge Hotel Ocean City

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