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“Still a good deal despite flaws.” 4 of 5 stars
Review of Comfort Suites Ocean City

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Comfort Suites Ocean City
Ranked #44 of 108 Hotels in Ocean City
Lancaster, PA.
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Still a good deal despite flaws.”
4 of 5 stars Reviewed May 5, 2013

Stayed there during springfest, had stayed here several times before. Hotel was once really nice but now needs some improvements. TVs need replaced, they are old and out dated.This hotel allows dogs but guess what, when the owners go out to eat the dogs howl. We had to change rooms because of this but staff was very nice to do so. Hotel is supposed to be competely smoke free but our second floor room reeked of smoke.Terrible !! I hate that smell. Front desk is very nice. Breakfast is nice but area gets crowded in mornings. Hotel is at a great location and in a quiet area.with plenty of food and shopping nearby.

Room Tip: Dogs are on first floor, go to second or third
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank countryboypa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 8, 2013
The Comfort Suites is always concerned to receive a report of issues in the room. It is our first priority to quickly address the concerns of our guests. We appreciate the prompt notification of the television issues. Since it is our expressed commitment to make every guest experience an enjoyable one, it is very frustrating when our guests experience any discomfort. The comfort, satisfaction and trust of our guests are very important to us, and we extend our sincere apologies. On the other hand, we are very pleased to hear that you did enjoy your overall stay. We hope you come and visit the Comfort Suites, Ocean City, MD again in the future. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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268 reviews from our community

Traveler rating
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    85
    29
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    24
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Oakdale, New York
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 29, 2013

We have been staying here every year for last 5 years
It is one of the cleanest hotels we have ever stayed in with the friendliest staff
The hotel was convenient to boardwalk, restaurants, shopping and numerous activities for everyone

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank physicalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 6, 2013
Thank you for your positive response on our hotel. We truly appreciate your recommendation to others and we hope that you will again choose us when visiting the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 28, 2013

When I arrived, they told me my room had been upgraded to a room with a whirlpool both. What a nice surprise! That's a great amenity for me because of my arthritis in my knees. I made use of it every night I stayed at the hotel. The hotel also serves a complimentary hot breakfast in the morning with lots of choices to pick from. The staff and hospitality was wonderful. I always feel welcomed at this hotel.

Room Tip: Well, the room was nice and comfortable. The upgrade to a room with the whirlpool was unexpected, b...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 6, 2013
We can not thank you enough for your Excellent rating of our hotel. Our staff takes great pride in knowing you enjoyed your stay in such a positive way. We hope that you will share the news of our hotel with others and choose us again when visiting Oceancity again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 28, 2013

They should take their name off travel teams they are not willing or able to accomadate sports teams. We asked upon reserving if they had a confrence room for meeting and were told they do which they do not. After a member of our group left behind belonging they were rude and unwilling to send them cod. Overall experiance was not good to say the least and I will never return.

  • Stayed February 2013
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank kerryfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Babylon, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

The staff at this location go above and beyond. I have been visiting this area for about 3 years. Last year Super Storm Sandy hit our area(Long Island) and devastated it. My husband had to work and help with the clean up . The staff assured me that despite their cancellation policy there would be no problem canceling at the last minute if we had to. Thank you to the staff for all the good work. There maybe other hotels that are fancier, but none offer better customer service and that's what keeps people coming back

Room Tip: We have stayed in basic rooms and also rooms with fireplace and Jacuzzi all are equal.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Primrose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 8, 2013
Thank you for sharing your experience on Trip Advisor. It gives us great feelings to hear that our staff handled this situation for you in such a positive manner. Guest satisfaction is our top priority and it is clear in this situation that our staff members made sure that you were happy! We realized the harsh impact the super storm Sandy had on everyone, and we were more than happy to accomodate under those unfortunate circumstances. We hope you come visit the Comfort Suites, Ocean City, MD again in the future! Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2013

I have stayed at this hotel three times now. Every time it has been wonderful. The staff is very friendly and gracious from check in till check out. They are pet-friendly and even offer dog treats at the front desk! The rooms are quiet and always very clean. I woke up late for breakfast one day but one of the wonderful staff people offered to go in the back and get me a banana and a yogurt. I stay here because I like to go to Assateague Island which is about 10 miles away but it is very close to downtown Ocean City too. Lots of restaurant and shopping options are close by as well. There is a lot to choose from hotel-wise when you go to Ocean City but give this hotel a chance...they do not disappoint!

Room Tip: Call ahead and tell them you have a pet to bring along...they need to know so that they can keep all...
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank pepperflynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 8, 2013
Thank you for your wonderful response! We are so happy to hear that you enjoyed your stay at the Comfort Suites, Ocean City, MD. We strive for customer satisfaction, even to our furry friends that visit us! Altough our breakfast hours are from 6:30 to 9:30 AM, Im very pleased to hear that one of our breakfast attendants treated you well. We hope you come visit us again in the future! Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnegat, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 25, 2013

Booked over internet 2 days before in Florida. Got the king suite for only $79.95 for the night. Hotel is very clean, quality help, great room. Of course, breakfast was excellent. Places to have dinner were in walking distance, or go to the boardwalk and more selections. Will go back when we get the chance. Real class at a moderate price.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review, May 8, 2013
We can not thank you enough for your excellent rating of our hotel. Our staff takes great pride in knowing you enjoyed your stay in such a positive way. We hope that you will share the news of our hotel with others and choose us again when visiting Ocean City, MD! Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Ocean City

Property: Comfort Suites Ocean City
Address: 12718 Ocean Gtwy, Ocean City, MD 21842-9542
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Romantic Hotel in Ocean City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Ocean City 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Comfort Suites® hotel is minutes from the Ocean City Beach and Boardwalk, OC Tanger Outlets, Assateague Island National Seashore, the Roland E. Powell Convention Center, Jolly Roger Amusement Park and the Ocean City Fishing Center.Additional nearby points of interest include:• Ocean Downs Racetrack• Ripley's Believe It or Not! Museum• Ocean City Life-Saving Station MuseumThe hotel is close to several golf courses, a variety of restaurants, entertainment venues and cocktail lounges are located in the surrounding area. The Ocean City Municipal Airport is just eight miles from this Maryland hotel.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.This Ocean City, MD hotel provides guests with many full-service amenities and features, including a free weekday newspaper. Guests will enjoy taking advantage of the on-site fitness center, game room, water slide and seasonal outdoor pool.Business travelers will appreciate conveniences like high-speed Internet access, a business center, and access to copy and fax services.This all-suite hotel features luxuriously appointed suites with coffee makers, refrigerators, microwaves, safes, voice mail, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For that special occasion, ask about rooms with whirlpool bathtubs.The Comfort Suites hotel will make your next trip to Ocean City, Maryland an exciting and memorable experience. Our friendly staff looks forward to serving you soon. ... more   less 
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Also Known As:
Comfort Suites Ocean City Hotel Ocean City
Ocean City Comfort Suites

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