It was our first night in OC (Sunday 7/28) so we decided to hit The Dough Roller after a friend suggested it before we left for our trip. Boy were we ever sorry. We should have known when the waiter asked for our drink order twice. I wish we had left then. When our salad hadn't come, I knew we were in trouble. Just after getting our salad, a food runner dropped our pizza and an order of pancakes on the table. After he left, I realized that we didn't have any plates for the pizza and no syrup for the pancakes. So we waited. And we waited, and waited. No waiter.... No plates. No syrup. I jumped up and asked another waitress in our area for help. She looked at me like I had two heads. I'm quite certain that she didn't speak English. I then went to the cashier because our waiter was still nowhere to be found. My daughter was crying because she saw pizza but couldn't eat it. My son needed syrup for his pancakes, and I felt like we were in the twilight zone. I finally managed to get what we needed. Of course, once we had everything, our waiter decided to pop out from the back and ask if we had everything that we needed. Um like, "we do now, no thanks to you." The waiter was so spacey that I started to wonder if he was ok. The food was ok. Nothing to write home about. We were not the only people having trouble. Other tables seemed equally frustrated. Maybe the restaurant was good when there was one location, I don't know. However, the owners better manage things better or they'll keep losing customers. I know that we won't be going back. That's a fact.
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