This hotel was horrible. Poor maintenance and the room was dirty; hair and cap of cosmetic top on floor behind bathroom door. Coffee cups dirty and refrigerator did not get cold. The bed linen was dirty. We did not receive room service. Upon reporting to manager he wanted to observe and did very little about it. Only had someone bring clean towels, coffee cups and a blanket. The hair and cap remained on the floor. Sorry to say, I would never return to this property again. Disgusted!
- Official Description (provided by the hotel):
- Coastal Palms is a family friendly hotel situated in peaceful North Ocean City. Located near many local attractions, you won't have trouble finding entertainment for the whole family. At Coastal Palms you will experience quality, comfort, a personable staff, moderate room rates, and an overall friendly experience. Just steps from the beach, you can relax and unwind with the vacation you and your family deserves. ... more less
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