We reserved 3 rooms back in March this year for the Labor Day Weekend! We stay here every year but this year was awful.
They lost the reservations for my Daughter and her family and they had to stay in our room for two of the three nights. Then at Checkout they said she had been a "No Show" so they gave it away.
She was in room for the first night but had to move out the next morning.
Worse part of all was the attitude of the staff on check out "no apologies" for the mix up as they said we were responsible for the mix up! Duh - not sure how we did it!
Planning to go some where else next year!
- Official Description (provided by the hotel):
- The Beach Plaza oceanfront hotel is located at 13th Street on the famous Ocean City, MD Boardwalk. The hotel’s beachfront location is ideal for family beach vacations, weekend getaways or your next golf vacation. Beach Plaza guests are just a short stroll down the boardwalk to numerous restaurants, nightclubs, amusement rides and shopping.The Beach Plaza Hotel offers a variety of accommodations to meet your needs, from oceanfront guest rooms, efficiencies and 1-bedroom apartments to spacious 3-bedroom apartments that can accommodate up to eight guests. Hotel amenities include free parking, on-site bike rental, comfortable rocking chairs on the spacious porch overlooking the boardwalk and convenient beach rentals for your chair, umbrella and boogie board desires.Enjoy our warm Eastern Shore hospitality, spectacular ocean views and spacious accommodations - all just steps from spectacular Atlantic beaches and the famous Ocean City Boardwalk. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Phillips Beach Plaza
- Phillips Beach Plaza Ocean City
- Phillips Beach Plaza Hotel