We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Most Friendly,Professional Staff I Have EVER Dealt With!”
Review of Beach Plaza Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Beach Plaza Hotel
Ranked #38 of 104 Hotels in Ocean City
Reviewed September 1, 2012

From Cheri in reservations,to Doug the general manager,to Jane and Debbie at the front desk,I have never had a more pleasant experience in a hotel in my life! In a day and age where customer service seems to have disappeared,these people have renewed my faith that there are places that still care about their guests.I was overwhelmed by their kindness and dedication to making sure we had the most enjoyable stay possible.It was a true vacation in every sense of the word! I will gladly stay here again and again!

Room Tip: All the rooms are clean and comfortable.
See more room tips
  • Stayed: July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melody_L776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug H, General Manager at Beach Plaza Hotel, responded to this reviewResponded September 4, 2012

The entire staff at the Beach Plaza thanks you for your kind comments. It is extremely rewarding to know that our efforts are appreciated. We will continue to treat each guest as if they were staying with us in our homes.
We are looking forward to your next visit and repeating the same experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (544)
Traveler rating
Traveler type
Time of year
Language

442 - 448 of 544 reviews

Reviewed August 25, 2012

This is the second year in a row that we stayed here. It is right on the board walk, but not in the heart of all the hustle and bustle. We LOVE sitting on the rockers at night with a cocktail. The ice cream shop below is perfect also. The rooms are a little dated, but always clean. The front desk ladies are ALWAYS smiling and happy!!! They are definitely an asset to the stay! For the money this is a great hotel. We will be staying here again next year!!!

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

After reading recent reviews I was concerned about the reservations I had made here. Yes it is an older hotel. But it has a great location on the boards, We had an oceanfront room in the hotel, which was updated. It was clean, beds were ok to sleep on, I prefer pillowtop, but they weren't overly firm that you woke up with a bad back. Nice to sit out on the porch in the rockers with a drink from the bar and watch the surf roll in. Reasonable price compared to other hotels on the boardwalk.

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tracey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Let me begin by saying, wow does this place have style!! The porch has rocking chairs facing straight at the Atlantic ocean. The lobby is immaculately clean and has just about the most fascinating decor I have ever seen. It brings me back in time with its old antique-esque style and eveything goes so well together!

The staff is wonderful!!! There is this friendly, down to earth lady that helps to clean to room who is so funny, spunky and lovely!

Bedroom: it reminded me of a bed and breakfast! The bed was so comfy, the room cozy and there was even a flat screen tv.

The location is perfect!!!!!!! Walking distance to the best part of the boardwalk!!!

This place succeeded my expectations. I am so coming back next year!!

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jaaycie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2012

Stayed at this hotel for 2 nights, with another couple and split the cost. Very rustic hotel, which we liked. Customer service not friendly like at other hotels, as far as greeting and saying hello. Complained when we asked for a few more towels and never cleaned the room although we asked them to. Last day we were there, other couple left before check out, so therefore the hotel staff came to our door and asked us to leave, 2 hours before check out time. We don't plan on staying at this hotel again.

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

husband and i stayed here, and the room is outdated and could use some cleaning, and fixing. other then this, it was ok, but small. but the view of the ocean was great. its right on the boardwalk.the front desk girl alison was very nice and the secuity guy was really super. we would stay here again,as it is a room and it suited our purpose.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank diana d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

I'd just like to say that although I didn't stay at the hotel because of an issue with the booking agency I cnacelled.
But was impressed how quickly my deposit was refunded and that a written leeter was mailed that showed the deposit was returned.

With such courtesy service to a customer who didn't stay, I would think one that does stay would be pleased with the hotel staff when staying at the hotel.

After my expierence with using an online booking agency I think going forward I will use them as a reference but Call the Hotel directly to negoiate the rate offered online as using a " middle man" becomes a real headache when you are misled on the price by them changing the date on you when you book. Sorry I can't name the booking agency as still in negotiation.

Room Tip: Deal with the Hotel directly, AVOID using an online booking agency, Just use the online booking s...
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Service
3  Thank wkmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ocean City hotels
6.2 mi away
Cayman Suites
Cayman Suites
#20 of 104 in Ocean City
338 reviews
0.1 mi away
The Commander Hotel
The Commander Hotel
#5 of 104 in Ocean City
882 reviews
5.9 mi away
Coastal Palms Inn & Suites
Coastal Palms Inn & Suites
#73 of 104 in Ocean City
226 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Ocean 1 Hotel and Suites
Ocean 1 Hotel and Suites
#55 of 104 in Ocean City
186 reviews
0.1 mi away
Harrison Hall
Harrison Hall
#16 of 104 in Ocean City
1,001 reviews
2 mi away
Atlantic Oceanfront Inn
Atlantic Oceanfront Inn
#36 of 104 in Ocean City
326 reviews
Show Prices
Show Prices
Show Prices

Been to Beach Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Beach Plaza Hotel

Address: 1301 Atlantic Ave, 13th Street & the Boardwalk, Ocean City, MD 21842-7348
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Ocean City
#23 On the Beach Hotel in Ocean City
Price Range: $128 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Beach Plaza Hotel 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Beach Plaza oceanfront hotel is located at 13th Street on the famous Ocean City, MD Boardwalk. The hotel’s beachfront location is ideal for family beach vacations, weekend getaways or your next golf vacation. Beach Plaza guests are just a short stroll down the boardwalk to numerous restaurants, nightclubs, amusement rides and shopping.The Beach Plaza Hotel offers a variety of accommodations to meet your needs, from oceanfront guest rooms, efficiencies and 1-bedroom apartments to spacious 3-bedroom apartments that can accommodate up to eight guests. Hotel amenities include free parking, on-site bike rental, comfortable rocking chairs on the spacious porch overlooking the boardwalk and convenient beach rentals for your chair, umbrella and boogie board desires.Enjoy our warm Eastern Shore hospitality, spectacular ocean views and spacious accommodations - all just steps from spectacular Atlantic beaches and the famous Ocean City Boardwalk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon and getaroom.com so you can book your Beach Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Phillips Beach Plaza
Phillips Beach Plaza Ocean City
Phillips Beach Plaza Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing