We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Off Season Mini-cation”
Review of Cayman Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Cayman Suites
Ranked #24 of 103 Hotels in Ocean City
Certificate of Excellence
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Off Season Mini-cation”
Reviewed October 11, 2011

After Hurricane Irene forced us to reschedule our getaway we were very happy to finally arrive in OC, Md at the Cayman suites. The hotel's overall appearance was very clean and right off of coastal highway so it was very easy to get to and I was happy that we were so close to the beach. Our room was nice and being able to open the balcony doors was great, especially for us to catch some of the night air. The indoor pool was well kept although a little small so I was glad we were here on a slow weekend. I don't have any major complaints just a few hiccups that were resolved, like there was only one DVD player in the room, when we asked for another one the front desk clerk first told us we would have to wait to see what was available the next day, This was a little confusing since there were only a few other cars in the lot so no way could they be near capacity but I guess after some second thought the clerk decided to call Tom at home and make sure that is was okay to loan us a DVD player from another room (which he okayed) and the DVD player was brought to the room within the next hour. The other small issue was that on our way to the beach we grabbed four beach chairs and the clerk informed us adamantly that the rules are only two beach chairs per room. Well this is totally reasonable but again not only were we there off season but we were there during what was forecasted to be the coldest weekend in months so after debating with him for a few minutes and asking for the manager he and I compromised on us taking three chairs. Overall I would recommend the Cayman Suites as a good place to stay, in fact I already have.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Phillyscraps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

296 reviews from our community

Traveler rating
    115
    103
    50
    16
    12
See reviews for
151
71
3
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Smithtown, New York
Level Contributor
113 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 23, 2011

I found this place on the Delmarva bike week site. Travelling with 5 others by motorcycle we wanted covered parking, and adjoining suites. The staff was great and the accomodations were very good. Beds were comfortable and rooms were clean. I will return and stay again next year. The negatives are, no beach view, and hotel is right on the coastal higway so you do get some noise from the street. Im sure when its not bike week the room is alot quieter. Oh and the pricing was very good for what we got compared to other places.

Room Tip: all rooms face the highway, some have baloconies, not all.
See more room tips
  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deeeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steubenville, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 14, 2011

We stayed at the Cayman Suites Hotel August 21 to the 24th. We were originally booked to the 25th but found ourselves on our first visit to Ocean City during natural disaster week and we were chased out by the hurricane. We did get to experience the earthquake though…our first! I mean this is a tongue-in-cheek way because seasoned travelers know that events can be planned but not outcomes. It is worth noting that this is a great time of year to visit this area because the rates are reduced and the weather is warm with plenty of vacationers still about.

Finding affordable accommodations in Ocean City can be a challenge but this little gem of a place makes it an easy choice. We took advantage of one of their vacation packages which can be found on their website and provided us with a free night in addition to rates which were all ready running some 30 to 50 percent below the average. Cayman also provides an attractive beach bag, bucket of tasty caramel popcorn and a kite with the package as welcoming gifts. There is probably no better place to fly a kite than on the beach, so if you stink at it, now is your chance!

Located some 100 blocks north of the boardwalk we were concerned about the location but after acclimating to the area we realized that this was perfect for us. With three of us, including mom, this stretch of strand is a little more on the quiet side, which we like. The drive down to the boardwalk is a snap with ample parking there and you get to see what businesses and attractions that you might like to visit on the way there. An affordable bus line can be accessed outside the front of the hotel if you are so inclined. In addition, a lovely park is located right across the street as well as a beachwear store, a few restaurants and ice cream shops including OC’s beloved Dumser’s. A pizza carry-out and a liquor store is also nearby which can come in handy when adult children vacation with their mom.

The Hotel is also a hop and a skip from the Delaware border which affords a lovely and easy 20 minute drive up to Rehoboth Beach with it’s artisan community of lazy tree-lined streets, upscale shopping district and boardwalk. Beach access from the Cayman is short, safe and simple and with OC’s spacious sandy expanses three are no complications with overcrowding. A life guard was also stationed there. The hotel itself is bright and cheery, well maintained and clean. All appliances worked fine as did the shower, sinks etc… A street view balcony affords a repose for some people watching while the room entrance faces the sea and other properties. The area itself is laid back and put us in mind of North Myrtle Beach or any of those places where one stays in the U.S. in the beach condo district.

Cayman has one indoor pool which can be viewed by the front-desk clerk. The kids seemed to be having a great time in it and it was almost always busy as Mid-Atlantic Oceans have cool waters. There was always someone at the desk who often greeted us as we would come and go. The place sports a rather nice arcade and fitness room. Vending and an ice machine were located on the floor below us and were in good working order. As stated earlier we prudently left a day early prior to evacuation due to the onset of Hurricane Irene as we did not want to get caught in heavy traffic on the drive back to Pittsburgh. Mary was very gracious and mailed us a generous certificate that amounted to a free nights’ stay should we choose to return. In these challenging economic times, Cayman Suites Hotel is being a friend by still affording working families a little slice of the good life. We highly recommend this hotel for you and your family!

Room Tip: Check their web site for extra value packages.
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Randall B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pa.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 28, 2011

We went to OC MD. for the first time ever. We stayed at Cayman the staff was very friendly and helpful ,but because of the Hurricane they had a Mandatory Evacuation and it cut our trip short. They refunded any unused nights with no questions . For the money it was well worth it and a short walk to the beach. My only problem was the water pressure in the shower was very bad and it took a while to get the sand off. I thought the bed was adequate and I always check for bed bugs as soon as I get in the room they had a plastic bed cover over the mattress which I liked . All in all I thought it was a good place and I would give it thumbs up.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank LadyDi4556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 25, 2011

We actually booked this through extra credit card points we had, but the "value" listed on the CC site was $275. For that price, this review holds true with a nice value.

The room was separated into a living area, hallway/bathroom area, and the bedroom itself. See a picture here: http://www.caymansuites.com/ocean-city-maryland-hotels.php

We wanted a separate area for our daughter & pack & play to sleep, and this fit the bill nicely. The front desk was very helpful during check in, as we were looking for some food to order in. The nice gentleman tracked down a menu he thought was out in the lobby but they had run out of. We ordered on their recommendation and were quite happy; they even deliver to your room if wanted.

The room was clean, and though you could tell needs updates, did have a flatscreen tv in the bedroom. By OC standards, it was nice. If you want to spend $400/night, which is all to easy to do on the beachfront, you will probably have a nicer place to stay in.

I will say the bed was pretty poor, so that's the only true demerit I can give.

Overall, very pleased and would stay again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank karguy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTEastman, Owner at Cayman Suites, responded to this review, September 15, 2011
Thank you for your positive review. A portion of our mattresses and box springs are replaced every year. The same is true of our sleep sofas, drapes and bedspreads. While closed this past season, we completely painted the exterior of the building and most of the bedrooms of the suites. This winter we plan to continue interior renovation including carpet replacement.
The hotel is similar to any home that requires upkeep but it is just on a larger scale! We try to keep it all on a personable level and we welcome the interaction and recommendations of our guests.
Mary Eastman, Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 23, 2011

We chose Cayman Suites based on the information & pictures provided on their website, and also b/c the price was reasonable. The suites are a nice size and include a small kitchen w/ a microwave, refrigerator, small stove. There is also a separate bedroom, which we really like. However, the suite was not clean AT ALL, esp. the bathroom. The floor tile grout was black, there was sand caked in the corners, the shower floor mat was filthy, and the toilet rim (underneath) was visibly dirty. There was a small bottle of complimentary lotion sitting on the bathroom counter the entire time we were there that had a small hair sticking out from under the label. Obviously we had no intention of using that. Also, I would find single strands of dark hair on the side of the shower, on the shower curtain, etc. The kitchen was also not clean (the counter) and the sink didn't drain properly (gross). When we went to move the nightstand or dresser in the bedroom to plug things in, or the TV stand in the main area, we were disgusted by how dirty it was behind them, and when we lifted the bedskirt to look for something, we found pieces of food (cookies?). Even something as simple to fix as the small pad of paper left on the table in the kitchenette was not addressed - the top sheet was dirty & sticky (housekeeping could at least tear that off before the next guests arrive). We found an open bag of Q-tips sitting on the tray on the kitchenette table. Definite lack of attention to detail. The worst part of this experience was the owner's attitude when our concerns were brought to her attention. She had a "smug" attitude and was not willing to offer anything to pacify a clearly unhappy customer. I was told that I should have brought this to their attention sooner and that changes to reservations are only allowed 5 days in advance (we asked to check-out a day early & to receive our money back for the 3rd night we weren't going to use). I was told: "leave whenever you want to, but there would be no refund for the last night." Of course, one would never know until they actually arrive (certainly not 5 days in advance) that the property is not all that it is cracked up to be on their website. Pictures can be deceiving. Take it from someone who's seen it in person. The property is definitely in need of an overhaul (and a thorough cleaning). For what we paid per night (it averaged out to about $200/night w/ taxes, etc.), we expected MUCH more. Very disappointing experience.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank mbc123833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTEastman, Owner at Cayman Suites, responded to this review, September 15, 2011
When you arrived to check in on Friday, August 19, 2011, the hotel arranged for you to store bicycles in our stairwell. They explained that when your husband arrived later in a separate vehicle he would need to park on the side street since we have one parking spot per unit. At the time your 3-night reservation was made, you received our 10% discount rate that is usually given to prior guests.
On Saturday evening, you asked the front desk clerk about checking out the following day and expressed dissatisfaction with your room. Our front desk is open 24 hours a day to assist guests with dining, attractions, and hotel needs. The desk clerk was puzzled since she was not aware of any reports to desk personnel regarding your concerns.
On Sunday morning, August 21, you told me that your husband had to leave a day early because of work and you asked for a one night refund. When I told you no refunds were given for early checkout, you then offered numerous complaints about the suite. If I had only known about the concerns immediately upon check-in, appropriate measures would have been taken.
One thing that I could recall, however, was that your husband arrived in a second car so I could not understand the relevance to an early check out. When you checked out on Monday, August 22, as scheduled, I assumed that you had been comfortable enough with your suite to fulfill your stay. I can assure you that our guests are very important to us and our greatest asset. It is disturbing for me to think that you believe that I was indifferent to an unclean room as you describe.
Mary Eastman, Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corning, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 22, 2011

Pros: quiet, friendly staff, spacious suite, decent price, close to stores/ beach and close to great park (northside) and they even have a flat screen in room... a lot of reviews said the elevator was slow but we never waited.

Cons: Honestly the most uncomfortable bed I have ever slept in and probably won't stay here again based on the bed alone....

Room Tip: Ask for upper floor so you can see the ocean
See more room tips
Stayed August 2011, traveled with family
Helpful?
2 Thank corningcple5318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ocean City hotels
0.1 mi away
Holiday Inn Express Ocean City
Holiday Inn Express Ocean City
#30 of 103 in Ocean City
4.0 of 5 bubbles 365 reviews
0.1 mi away
Sea Hawk Motel
Sea Hawk Motel
#36 of 103 in Ocean City
4.5 of 5 bubbles 245 reviews
0.9 mi away
Fenwick Inn
Fenwick Inn
#22 of 103 in Ocean City
3.5 of 5 bubbles 879 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Comfort Inn Gold Coast
Comfort Inn Gold Coast
#29 of 103 in Ocean City
4.0 of 5 bubbles 314 reviews
2.1 mi away
Bonita Beach Hotel
Bonita Beach Hotel
#27 of 103 in Ocean City
3.5 of 5 bubbles 407 reviews
3.6 mi away
Best Western Ocean City Hotel & Suites
Show Prices
Show Prices
Show Prices

Been to Cayman Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cayman Suites

Property: Cayman Suites
Address: 12500 Coastal Hwy, Ocean City, MD 21842-4711
Location: United States > Maryland > Ocean City
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Ocean City
#14 Family Hotel in Ocean City
#15 On the Beach Hotel in Ocean City
#22 Romantic Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cayman Suites 2*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Priceline, Hotels.com, Cancelon, Cheap Tickets and TripOnline SA so you can book your Cayman Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cayman Hotel Ocean City
Cayman Ocean City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing