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“Great Hotel”
Review of Grand Hotel & Spa

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Grand Hotel & Spa
Ranked #16 of 103 Hotels in Ocean City
West Deptford, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel”
Reviewed February 22, 2013

I had a very enjoyable time here! The staff was friendly and helpful and the rooms were clean and well kept. I would stay here again! I had an oceanfront room and the view was amazing and the breeze felt great. The hotel has access to the boardwalk from the lobby which makes shopping convenient.

  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank Kyle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review, March 1, 2013
Thank you for all of your kind words regarding your stay and our staff. We pride ourselves on providing the cleanest rooms and having the friendliest staff you will find in Ocean City, MD. We are also pleased you enjoyed our prime location on the boardwalk! Our staff looks forward to serving you again in the future!

Best regards,
Michelle Gentry
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,223 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
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English first
Level 5 Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 19, 2013

We love staying here when we come to OC! We usually come off season so the price is right. Kids love the pool and game room. Hotel is alway very clean. Room are a nice size. Love that it is right on the beach/boardwalk.

  • Stayed March 2012, traveled with family
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    • Cleanliness
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Helpful?
2 Thank dancecheerLAXmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review, March 1, 2013
Thanks very much for your positive comments about your stay with us at the Grand Hotel & Spa. We are very happy that you enjoyed the facilities and our prime location. We look forward to having you back again soon!

Best regards,
Michelle Gentry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 18, 2013

We have a place in OCMD and were having the flooring replaced and were not able to stay while the construction was taking place. We have a dog and needed a place close to allow us to stop by as needed during the construction. The Grand allows dogs in the off season which was perfect for us. The room we were in (209) was ocean front and had tiled flooring which I'm sure helped if and when any pets had a problem (pets are only allowed on the 2nd floor). There was absolutely no pet odor at all whch we liked alot. The hotel is big and has all the amenties one would need; especially at $59 per night in the off season when we were there. The room was very large and with a coffee pot, microwave and refridgerator it was perfect for our three day stay; bathroom was a bit small but was well appointed. All the staff we encountered were very helpful and the room was clean and fresh along with two comfortable queen beds. The only negative is that since the hotel is starting to get older, there are signs of it needing some updating (wallpaper was starting to peel in some places and the paint needs freshening).

  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank tczop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review, February 25, 2013
Thank you for sharing your experience with us! We are glad we were able to accommodate you and your pet while your home was being remodeled. We are aware of the some of the maintenance issues in the hotel from the excessive use of the guest rooms during the busy summer season, but we do spend the winter months deep cleaning and making repairs. We look forward to seeing you again in the future should you ever need a place a stay!

Best regards,
Michelle Gentry
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 17, 2013

My family has stayed here quite a few times over the past couple of years but our children gave us a trip to the beach with a couple's massage this last time. We had our massages down in the hotel's lobby at the Acqua Day Spa, it was wonderful. Karen and Sharon gave my husband and I a fantastic massage. My husband was not too sure about the whole thing but since the kids gave us the trip, he had to do it. Now, he wants to plan another trip to go back and get another massage too. I think we created a monster! We had a lot of fun, thanks to the girls at the spa and the front desk staff at the hotel were great too!!!!

  • Stayed February 2013, traveled as a couple
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Helpful?
3 Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review, February 25, 2013
Thank you for your positive feedback regarding your most recent stay! We are thrilled you and your husband enjoyed your weekend getaway and massages! We truly appreciate your loyalty to the Grand Hotel & Spa and look forward to seeing you again in the future.

Best regards,
Michelle Gentry
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Pennsylvania
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 1, 2013

I stayed here with my parents to take them on a weekend getaway for festival of lights. Room was very, very nice and had a great view from the 9th floor. Room had everything you'd wnat or need. Hotel had anything and everything you'd wnagt and more. This hotel is very nice butm a little much for my blood to stay at during the season but, If I had a place where I'd wanna splurg a bit I'd pick THE GRAND HOTEL. Thanks for a enjoyful time when I stayed here.

  • Stayed December 2012, traveled with family
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Helpful?
2 Thank saharasux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review, February 3, 2013
Thank you very much for your positive feedback regarding your most recent stay! We are overjoyed you enjoyed your “weekend getaway” and the hotel’s amenities. The prices during the summer are much higher than the off season; however we would love to have you back to visit us again should you ever want to splurge!

Best regards,
Michelle Gentry
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunkirk, Maryland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 30, 2013

I have just returned from my fourth annual weekend at the Grand. I coordinate scrapbook retreats, booking 20-25 guest rooms at a time. We love the location of the Grand, the beautiful room views, and the fabulous ballroom. The sales department and maintenance staff have been very helpful and proactive. We can't wait to get back there!

  • Stayed January 2013, traveled on business
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Helpful?
2 Thank KimMCr8iveMems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review, February 3, 2013
We are thrilled to hear you had another successful retreat at the Grand Hotel & Spa! As always, we appreciate your feedback and your loyalty to the Grand, and we look forward to having you back for next year’s retreat!

Best regards,
Michelle Gentry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sykesville, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 26, 2013

Love staying at the Grand...great location, clean rooms and, especially for the winter getaways..the spa. The service has always been good, the room comfortable and have never had a bad experience here. The heater in the room was a little noisy, but other than that, it was a good experience.

Room Tip: The ocean front rooms have a great view!
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
3 Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review, February 2, 2013
Thank you so much for your kind words regarding your stay, Cheryl! We are happy to hear that you enjoyed your stay with us and our staff took great care of you! We look forward to seeing you again during your next visit to Ocean City!

Best regards,
Michelle Gentry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel & Spa

Property: Grand Hotel & Spa
Address: 2100 Baltimore Avenue, Ocean City, MD 21842-3534
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Ocean City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Hotel & Spa 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Grand Hotel And Spa
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel

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