Its got everything you want in a hotel except the amenities. Pool, Medium sized lobby, indoor ice skating game room with pool, 2 restaurants, one being the outdoor bar. And its right on the beach!!! Love it and will always stay here til I die!More
Its got everything you want in a hotel except the amenities. Pool, Medium sized lobby, indoor ice skating game room with pool, 2 restaurants, one being the outdoor bar. And its right on the beach!!! Love it and will always stay here til I die!MoreShow less
Dear valued guest, thanks so much for taking the time to give us a great review! We can't tell if you are being sarcastic about the amenities, we do boast to have more amenities than any other hotel in Ocean City. In the Summer you would never have to leave the hotel area in order to have a great time! Whether it be watching some live entertainment on our back patio, hanging out in our lounge, ice skating, swimming in our indoor or outdoor pool, getting your family photo taken, or just lounging on our tropical lawn. Whatever the time of year, Carousel has it all. Thanks again for being our guest, we look forward to having you again in the future.
We have stayed at this hotel for the last three years with our two children. This hotel is geared largely for familes, with the ice skating rink, ice cream stand, indoor pool and play set outside. Even a rainy day in Ocean City is fun at the Carousel. That said, it is long overdue for an update. The decor is very 90's, however, this should not be a deal breaker! Afterall, how much of your time do you spend in your hotel room? Regardless of the decor, we have always found our rooms to be clean, and the temperature control is excellent. The customer service is outstanding for our experience there. My favorite part about the Carousel is the location. With two small children, we don't want to be right down on the boardwalk with the party-hardy teenagers on spring break. We like the quiet feel of the carousel and the fact that the majority of the people you will encounter on the beach are other families with their small children. So, you don't really have to worry about your kid's getting knocked down or pushed all over the place at the beach. As far as I am concerned, this is the only hotel at Ocean City worth staying in.
Dear valued guest, thank you so much for your excellent review. Here at the Carousel we are always working hard to make sure your family's experience is one to remember. We do strive to make updates to our property often and just recently(a year ago) completely renovated our oceanfront rooms. This year we are focusing on our non oceanfront rooms, which will all be getting new bed spreads and a bulk of our oceanview rooms have gotten new carpet, baseboard, paint and ceilings. We know you're going to love all the upgrades we have been making! Stay tuned for our great promotion coming up in February, and as always, thanks again for the great review. We cannot wait to have you again as our guest!
After staying at the Carousel for NYE 2011-2012, our family of four plus grandmom and grandad returned once again for 2012-2013. Check in was painless.
We stayed in oceanfront rooms on the third floor. Clean and tidy. Our room had been updated since our last visit. We had new decor and flat screen TV's. Beds felt more comfortable too. Pillows were standard hotel pillows, not very supportive, bring your favorite from home. Room got a little stuffy at night, so we cracked open the sliding door. Cool winter air mixed with the white noise of crashing waves quickly took care of the stuffiness.
There were plenty of activities for children aged 5-11. My teen aged kids skated on the ice and enjoyed it. They also enjoyed the pool and sauna.
We were treated to an ice show on New Years eve. The dancers were teens, no more than 16-17 years old. You could tell they practiced hard for their show , very entertaining.
NYE dinner was great. The steamed shrimp, served cold were very tasty as was the prime rib and crab legs. Dessert consisted of your choice of cake, I chose the chocolate but it wasn't very good. But overall the dinner was very nice.
The breakfast buffet was a little disappointing. Eggs, bacon and french toast were fine but the creamed chipped beef was not very good.
Overall, our family enjoyed ourselves. NYE @ the Carousel in OC is quickly becoming our family's new tradition. Recommended.
Dear valued guest, thanks for your review and thanks for being our guest this New Year's Eve. We work hard to update our property and hotel rooms every year. Last year we updated practically everything in the Oceanfront rooms, including: beds, bed spreads, flat screen LCD TV's, carpet, drapes and granite.
The Winter Ice Show is a great show but not the same performance as the nightly Summer Ice Shows. The skaters are much younger in our Winter Ice Shows, but they are still very talented and put on a fantastic performance!
We are sorry that our breakfast buffet did not exceed expectations, we are hiring additional professional support for quality control. Although we already have a great product we will have a improved menu for 2013.
We are thankful to have you as our guest for New Year's Eve, it's an ever growing attraction in Ocean City and we are glad you had the opportunity to join us. Thanks again for being our guest, stay tuned for great rates and more exciting news from The Carousel!
We stayed here Thanksgiving 2012. Loved the skating rink for the grandchildren. We had and ocean view room which was very nice. Everyone on staff was very friendly. The food was great,and service was great as well. The only downfall was the cleaning staff always seemed to be in a hurry,and didn't clean well.(dirty old fingerprints on back of bathroom door) Keep in mind that this is and older hotel. Would we come back? Most likley YES!
Dear valued guest, thanks for your great review! We love to hear kind words from all those who had the opportunity to join us for their Thanksgiving holiday. We're sorry about the housecleaning issue, we would have been happy to address that for you if you would have brought it up with a member of our friendly staff. We are an older hotel, but we are always making renovations and improvements. Thanks again for being our guest, we look forward to having you again!
We are here for Thanksgiving 2012. The place was very clean. The Thanksgiving buffet at the restaurant was a very good buy at $18.95. It included peal and eat jumbo shrimp and crab claws. The Ice-skating rink was full all weekend. The indoor pool and gym had people in them were used all weekend. The bar has a great happy hour with food. Plenty of parking and best of all is that there is plenty of security. Many hotels in OC have lax or no visible security. Same applies to OC condos.
There is a breakfast buffet with scrambled eggs, but you will do better to order off the menu.
Dear valued guest, thanks for your great review! We have a full staff dedicated to maintaining our appearance and operations year round. We are glad you had a chance to join us for Thanksgiving, we put a lot of effort into making sure your holiday is one to remember. For the price, once really cannot find a better value in Ocean City, especially since we have the most amenities in town. Thanks again for joining us this Thanksgiving, we can't wait to have you again as our guest!
Let me make this very clear. The check-in process in this hotel is a nightmare. We stood in line for over half an hour with only 8 people ahead of us. Beyond that, the stay was pretty good. The place is pretty big, it has an indoor pool, indoor ice rink, its own gift shop/convenience store, and an excellent outdoor bar. Beach access is easy. The view of the beach from our rooms were a little obscured by another part of the hotel, but for the price we paid it was fine. We had the front desk call our room on two occasions telling us to stop smoking on the balcony, which is odd because we don't smoke. I assume someone from outside counted floors incorrectly. The rooms were clean and were cleaned up thoroughly each day by staff. The hotel gave us several coupons for its own services, including free skating and skate rental on the rink, money off the gift shop, money off in their in-hotel restaurant (which was also very good), and several other coupons to be used on our trip. Would stay again.
Dear valued guest, thanks for choosing The Carousel for your Summer beach vacation. We're sorry your check in experience was less than pleasant, our front desk staff are very professional, quick and courteous. Checking in is usually a breeze %95 of the Summer. We're glad you had a chance to take advantage of our "Vacation Extras" by booking through our website - it looks as though you booked at the advanced purchase "Letter Rate" promo we have every Winter. Stay tuned for more incentives such as this one, book early and save big! Thanks again for being our guest and for the great review. We can't wait to see you next time!