We have lived in the OC area for 17 years. Never tried this place. ..always wanted to go but never had the time. Didn't know how it works...no. one there wanted to tell us either.Plenty of help there..for lunch. ..but nobody was going out to greet us. Crabs were average...atmosphere...bleh! They didn't have the crab feast special. We recommend the Shrimp Boat on 611 at least the food is decent and they want your business. Owner is always out there to see how everything is going. Whomever the lady is on the laptop@ the beginning of the restaurant. .start greeting your people coming i n to pay your paycheck!