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“Great location and value!”

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Gateway Hotel & Suites
Ranked #16 of 104 Hotels in Ocean City
Certificate of Excellence
Reviewed July 12, 2014 via mobile

While my wife, I and our 2 grandchildren only stayed here for one night, we were very impressed with the accommodations, location and value of this hotel. While I am now retired, I did a significant amount of travel in my working years and can attest that our 2 Queen bed handicapped room was one of the largest I have had. We had our own balcony overlooking Baltimore Avenue and were central to everything. 2 blocks to the boardwalk and Da Lazy Lizard bar and restaurant right on the water. A very Friendly staff with Don Quackenbush being exceptional!

Stayed: July 2014
2  Thank Intrepibew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tekmen, General Manager at Gateway Hotel & Suites, responded to this reviewResponded July 13, 2014

Dear interpibew,

We at the Sleep Inn and Suites strive to provide our guests with great accommodations, service and value. Our entire staff is ecstatic to hear that they delivered. We all hope to see you again to offer the same fantastic experience once more!

Sincerely,

Nick Tekmen
General Manager

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176 - 182 of 313 reviews

Reviewed June 29, 2014

Stayed at sleep inn for the first time. Personnel very helpful and accommodating. Room although not huge was very nice. Lobby very presentable and breakfast very satisfying. One block from boardwalk, but the cleanliness was worth it. Will return.

Room Tip: Let them know when you will be there.
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  • Stayed: May 2014, traveled as a couple
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4  Thank chuckwagon8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tekmen, General Manager at Gateway Hotel & Suites, responded to this reviewResponded July 2, 2014

Hello chuckwagon8,
Thank you for your review! It’s great to know that hotel location was convenient to all your points of interest and that you enjoyed comfort of the hotel and helpfulness of our staff! We will be looking forward to welcome you back one day! All the Best!
Nick Tekmen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

GREAT HOTEL! My sister and I came to OCMD for a birthday trip, and we were very pleased!

Room - We were really thrilled with our hotel room. It was clean, neat, and had modern decor. The bed was SOOO comfortable. We kind of wanted to take the bed wtih us, lol.

Breakfast - Their "continental breakfast" wasn't your typical donuts and coffee breakfast. They had hot omelets, sausage, yogurt, bagels, donuts, toast, muffins, hard boiled eggs, and my favorite.....make your own BELGIAN WAFFLES! The Beglian waffle maker was awesome and the coffee was actually really great.

Staff - The hotel staff was really fantastic. Don at the front desk was great, and both of the girls in charge of breakfast on Saturday and Sunday (6/21 and 6/22) were really sweet and did a great job of keeping up with the amount of people coming in and out.

For a room of this quality, the price wasn't bad at all. We definitely got a good deal. They accept AAA discounts, which saved me about $45. They do a really good job of giving tourists a nice, clean, welcoming place to stay. I will absolutely be staying here from now on. :)

  • Stayed: June 2014, traveled with friends
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6  Thank MH2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tekmen, General Manager at Gateway Hotel & Suites, responded to this reviewResponded June 23, 2014

Dear mollypennstate,

All of us at the Sleep Inn and Suites are pleased to here you enjoyed your stay with us. We pride ourselves on the quality of our location, building, staff and amenities. Can not wait to see you again on your next visit!

Sincerely,

Nick Tekmen
General Manager

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Reviewed June 22, 2014

I'll start this by saying this was a nice property. We were confident in staying here as we have been impressed with the quality of other hotels in the Sleep Inn chain.

On arrival (late evening of 4/13/14), our first impression of the hotel was not a good one. At check in, somehow the front desk attendant printed out the wrong reservation information and told us to go to a certain room. The sheet of paper that was printed out also had this room number on it. We went up to that room and curiously the card wasn't working in that door. We heard noise and a few moments later, people came from the room wondering why we were trying to get in there. How awkward was that.

We went back down to the desk and the attendant called somebody and said there was a problem and tried to figure out what had gone wrong. When he went back in the system, he realized that he printed the wrong sheet and gave us the wrong number. Okay, here we go back up the elevators to try this again.

Before we are even out of earshot, we here the man at the front desk call whoever back and blame the situation on us that we were confused and just went to the wrong room. We were both so annoyed and tired from traveling many hours that we just got into the elevator angry and went to bed. I understand he was just trying to cover himself for his mistake, but saying that before we were even out of the area was completely tactless and rude. Especially since he was the one who did make the error.

Fortunately, the rest of our stay was without a problem. Our room was comfortable and the location was beautiful. Our room on the top floor had a nice view over to the ocean. Breakfast was nice in the morning and a different man at the front desk in the morning was very nice. My parents were also staying at this hotel and arrived the day before. They had no problems at the hotel. The location of the hotel is great and very convenient to the boardwalk. There is off street parking but the covered lot is very tight if you have a larger vehicle.

Overall, I would stay here again.

Room Tip: Rooms on the top floor have a small balcony overlooking the water in the distance!
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  • Stayed: April 2014, traveled with family
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3  Thank jennjenn85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tekmen, General Manager at Gateway Hotel & Suites, responded to this reviewResponded June 23, 2014

Dear jennjenn85,

Here at the Sleep Inn and Suites, we strive to provide the best service for all of our guests. That service of course includes politeness. I do not understand why any of our staff would behave so rudely. Again I apologize for any offense you may have endured.

Sincerely,

Nick Tekmen
General Manager

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Reviewed June 15, 2014 via mobile

I really enjoyed my stay here last year. The location was perfect And the staff was very pleasant. The rooms were clean the king size bed was comfortable. After check out the day of departure, they allowed us to park in the lot for an additional few hours to finish up our beach shopping on the boardwalk. Will def be back in 2014, can't wait!

  • Stayed: August 2013
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3  Thank Ashley U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tekmen, General Manager at Gateway Hotel & Suites, responded to this reviewResponded June 18, 2014

Dear Ashley U,

It is our pleasure at the Sleep Inn and Suites that we could provide you with an enjoyable stay during your past visit to Ocean City, Maryland. We are equally flattered to hear that you will be visiting us once again in 2014. Our excellent rooms and service will be waiting!

Sincerely,

Nick Tekmen
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014

It was my first at the Sleep Inn as we decided at the last minute to find a hotel for the Air Show. The room was clean and staff was great. I dealt with Carol, Don, Izzy and Nick, front desk staff, not all at the same time, but over my entire stay, and they were fantastic! Its 1 block off the boardwalk on First St. so noise was not a problem, even during senior week. The breakfast was standard, similar to most hotel breakfasts. I would definately stay here again.

Pat

Room Tip: I did not eat at the restaurant located in the lobby, its a Panini Shop and Room Service is N/A
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  • Stayed: June 2014, traveled with friends
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2  Thank pmshea1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tekmen, General Manager at Gateway Hotel & Suites, responded to this reviewResponded June 16, 2014

Dear pmshea1,

From all of us at the Sleep Inn and Suites, we thank you for your kind words. The fact that you published the review during your stay says so much about the quality of our guests. Your comments have brought a smile to everyone on our staff. Please do call me directly for future reservations.

Sincerely,

Nick Tekmen
General Manager

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Reviewed June 11, 2014

Excellent place, best location and wonderful staff (especially Carol). We visit Ocean City every year and can't imagine staying anywhere else!! This place is located just across the street from boardwalk!!

  • Stayed: June 2014, traveled with family
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3  Thank Silvia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tekmen, General Manager at Gateway Hotel & Suites, responded to this reviewResponded June 13, 2014

Dear Silvia G,

We here at the Sleep Inn and Suites are delighted by your input. It is our pleasure to provide the very best for all our guests. We appreciate your returning business and hope to see again for years to come!

Sincerely,

Nick Tekmen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gateway Hotel & Suites

Address: 11 N Baltimore Ave, Ocean City, MD 21842-4016 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Ocean City
#8 Family Hotel in Ocean City
Price Range: $107 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Gateway Hotel & Suites 2*
Number of rooms: 84
Reservation Options:
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Also Known As:
Sleep Hotel Ocean City
Sleep Inn And Suites

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