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“Exceptional hospitality and clean room”
4 of 5 bubbles Review of Inn At Deep Creek

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Inn At Deep Creek
Ranked #1 of 3 Hotels in Oakland
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Exceptional hospitality and clean room”
4 of 5 bubbles Reviewed April 20, 2011

Anthony Flatt and LaDonna Stem are most accommodating and thoughtful as hosts. This pet-friendly motel on Deep Creek Lake, Oakland, MD is modestly appointed, and all furnishings are in good repair. The room was spotlessly clean! Price point makes this motel a very good choice. Location is in the heart of everything worth seeing and doing in western Garrett County.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgeandjeannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
    153
    79
    42
    12
    6
See reviews for
85
120
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20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Any
English first
Catonsville, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 29, 2011

My husband and I stayed at the Inn at Deep Creek for our fifth year anniversary, and it was just perfect! The room was immaculately clean, the bed was so comfortable, and the fireplace was such an added bonus! We'll definitely come back! Thank you!

Stayed March 2011, traveled as a couple
Helpful?
2 Thank dsawers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 1, 2011

What a wonderful place to enjoy with family and friends. Clean, comfortable, friendly and helpful staff. Can't wait to go back!!

Stayed February 2011, traveled with family
Helpful?
1 Thank bcries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyFGM, Manager at Inn At Deep Creek, responded to this review, March 16, 2011
Thank you for taking your time to leave us such wonderful feedback! We hope to see you in the near future here at the Inn. Summer is just around the corner; it is such a beautiful season here at Deep Creek.

Thank you,
Anthony Flatt General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
5 of 5 bubbles Reviewed February 16, 2011

I recently visited the Inn at Deep Creek with my significant other and we had a wonderful stay. This hotel seems so intimate and home-like. The rooms were clean and spacious, as well as the common area. We were told that the Inn has only been opened since Summer 2010 and the new management has done a great job of renovating, and putting fantastic people in place to run the inn. Although the desk attendant that checked us in seemed very unpleasant, and somewhat rude; ultimately our experience was saved by the hospitality of Ladonna Stem. She is a very BIG asset to the mgmt company and the hotel itself. Ladonna is a keeper and we believe that as long as she continues to apart of the staff, this place will have great success!! Thanks again Ladonna.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationcritic01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyFGM, Manager at Inn At Deep Creek, responded to this review, February 25, 2011
We are so happy you enjoyed your stay with us here at the Inn! Our goal is to make you feel at home as much as possible and make your stay relaxing. Thank you again for your stay and great feed back. We hope to see you again very soon!

Thank you,
Anthony Flatt & LaDonna Stem
General Manager Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
eastern US
Level Contributor
108 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed February 10, 2011

My wife and I stayed here for a weekend of skiing at Wisp. This inn offers a great value. We got a good rate, plus a dinner coupon and movie coupons. The room itself was nice and had recently been updated. There was a small kitchen, which was helpful for us to prepare some food for the day. There is a lounge in the interior. Parking and internet are free. The inn is located to a small shopping area with the local grocery store, and is about 5 miles from the slopes.

Two minor negatives -- One, they did not make up our room when we stayed there. Two, we almost got locked out the morning we were checking out. It turns out that they don't have somebody at the front desk 24 hours a day, and we were loading our car up. We took our first load of luggage out, and tried to get back in the front door, but it was locked. The room key will not work on the front door. When we checked in, they did provide us with a code to get back in, but I didn't pay any attention to it and I didn't expect to get locked out a 8am. Luckily, our room had an exterior door, and we were able to get in that way. Otherwise we would have froze to death out there waiting for them to re-open.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank va_trailrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyFGM, Manager at Inn At Deep Creek, responded to this review, February 25, 2011
We are sorry to hear that you had some minor issues with your stay; we have addressed the housekeeping issue by hiring more staff so that no room will be missed. Also, we post an emergency number on the door in case anyone should not have the code with them and get locked out. There is management on site 24/7, but the office does have reduced hours. Thank you your feed back, we have already begun making changes so your next stay will be problem free. We do hope to see you here in the near future, if you need anything please feel free to contact us here at the Inn at Deep Creek.

Thank you,
Anthony Flatt & LaDonna Stem
General Manager Assistant Manager
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Rockville, Maryland
1 review
4 of 5 bubbles Reviewed February 8, 2011

We just got back from a weekend trip to Deep Creek. We were very impressed with the size and cleanliness of the room and found the staff to be very friendly and helpful.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happy_Traveler101087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyFGM, Manager at Inn At Deep Creek, responded to this review, February 25, 2011
We would like to Thank You for your positive feed back, it was our pleasure having you as a guest. We look forward to seeing you again soon!
Thank you,
Anthony Flatt & LaDonna Stem
General Manager Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbine, Maryland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed January 14, 2011

The room was nice and the employees were nice. The bad news is they ran out of hot water just as I began to take my shower.I called the front desk and was told to wait a while.We waited 15 minutes then sent our children to take showers,still no hot water. When we checked out the girl told us that two rooms share one hot water heater and it usualy takes about 40 minutes for the water to get hot agian. She also said this has been a problem for a while.Cold showers are horrible after skiing all night.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank vacation4bud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyFGM, Manager at Inn At Deep Creek, responded to this review, February 25, 2011
It is unfortunate that you experienced hot water issues; we know that can be very frustrating. We have since called in a company to review our hot water system and we plan on starting upgrades on the system this spring. We do hope that you will give us another chance next time you are in Deep Creek. We value our guests’ opinions and do everything we can to improve the quality of the hotel and staff everyday. We do thank you for you feedback, this is very helpful in our constant pursuit to the be the best. Once again thank you for your business, and we do apologize for the issues.
Thank you,
Anthony Flatt & LaDonna Stem
General Manager Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn At Deep Creek

Property: Inn At Deep Creek
Address: 19638 Garrett Hwy, Oakland, MD 21550-7118
Location: United States > Maryland > Garrett County > Oakland
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn At Deep Creek 2.5*
Number of rooms: 28
Official Description (provided by the hotel):
Other hotel features include a large grilling area with picnic tables and grills, a large outdoor heated pool (available May through September), a private beach and dock (can only park boat during day), and a 2nd-floor community balcony with gorgeous views. ... more   less 
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Also Known As:
Inn At Deep Creek Hotel Oakland

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