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“Stayed Christmas 2012” 3 of 5 bubbles
Review of Metro Points Hotel - Washington North

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Metro Points Hotel - Washington North
Ranked #1 of 1 Hotels in New Carrollton
Clayton, North Carolina
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Stayed Christmas 2012”
3 of 5 bubbles Reviewed January 9, 2013

Visited the DMV for Christmas. We decided to stay here since they were running a special. We stayed for 4 days and 3 nights.
FIRST IMPRESSION: When we drove up to the hotel, I was uncertain that I would be comfortable. The exterior is dated. Once in the lobby, I was surprised to see how elegant and updated it looked. My hopes of a comfortable stay went up.! Our room appeared to have been updated with a wall-unit and flat screen TV.
POSITIVE: We shopped while visiting and left gifts in the room while out and nothing was touched. Appreciated the "do not disturb rule". Also has in-room safe, which we used. They have a Bar and the service was great!
DISLIKES: They gave us a room with a joining door (hate rooms like that). They said that there where no other rooms available. The bathroom looked updated by the lowest bidder. It took at least 10mins for the water to get hot. The shower faucet was not well mounted to the wall. There was no place to hang a towel or bathrobe so we had to put an ottoman in there. The microwave and fridge was an extra $10 a night.
CLEANLINESS: Purchased Clorox wipes, didn't feel comfortable touching anything in the bathroom. One of the large bed pillows had a fresh blood stain. Gave it to the housekeeper and she replaced the cover...WOW.. No one bothered changing them!!!
FOOD: Liked that they served a full breakfast. Everyday was something different. Nothing fancy. Would have liked more healthy choices like fruit, oatmeal and yogurt.

Room Tip: No good views. Located near shopping center and Highway.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank avirtuouslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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376 reviews from our community

Traveler rating
    107
    132
    65
    32
    40
See reviews for
117
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
annandale
1 review
4 of 5 bubbles Reviewed December 12, 2012

First, off let me just say that the staff were wonderful to me and my husband we enjoyed their helpful, and amazing attitude when we first walked in the door. The two ladies at the front desk, Delena and Noria were so delightful when we first stepped in the hotel, giving us alot of information about the Dc area were me and my husband wanted to site see. Delena was very sweet and helpful form printing our tickets for the site seeing tour in Dc, and giving us great direction to get to the metro station.
The room was very nice and clean with a great view of the area, the only thing i would say was that the guest next door was VERY loud, but we slept good through out the night. Breakfast was ok, wish they have served meat in the dining area, But my over all stay was very good with the price i got, and will be coming back soon.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steven p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 27, 2012

I had the absolute pleasure of having my Semi-formal (black & White attire Only) event a the Metro Point Hotel. It was an awesome experience from beginning to end. The Sales Manager Kevin Beard was very professional, personalable, and totally knowledgeable with every aspect of his responsibilities to me. The facility was clean, the staff was helpful and courteous at all times. The banquet room was set-up in a timely manner and it was exceptionally clean and set-up beautifully. The menu was baked chicken, grilled salmon w/dill & mustard sauce, Herb rice, green beans, potatoes, salad and rolls. All of the food was good. Especially the salmom. I highly recommend this facility to anyone in the area or coming into the area. It's very cost effective and managable. They really work with you and your needs. GIve it a try, you won't be disappointed.

Room Tip: I had a suite and I was very happy with it. It could of had more drawer space, but that's it...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Calencia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 20, 2012

In July 2012, we had our family reunion in the Washington, DC area. I searched hotels and decided to use Metro Points. I made an excellent choice because the rooms were very nice, the banquet faciltiy and food were excellent, and all of the staff were great. I highly recommend this hotel to anyone for the price you will pay for the great experience.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LaMont J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

This is a VERY nice hotel. It’s CLEAN and CONFORTATBLE. The service was very professional & obliging. The staff at the front desk was friendly and went out of their way to assist me.
My room was nice. The beds were very comfortable. The amenities were perfect for my needs. The bathroom felt HUGE for a hotel. I didn’t feel cramped at all. It was also bright.
The housekeeping staff did a fine job at keeping me stocked with fresh towels and supplies for the tiny in-room coffee maker. The hallways & lobby were clean, well-lit and spacious. I used the complimentary ‘business center’ to print my return plane boarding passes with ease (at no cost).
The Metro Points offered a complimentary shuttle to/from the close-by metro. This was very handy for sight-seeing.
Excellent value—reasonable rates.
(better value & as nice or nicer than the 'luxury' hotel i stay in while in the area last year)
I will DEFINITELY stay there again when I return.

Room Tip: You may want to ask about the view. Mine was of the air conditioning system. that didn't bother...
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  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stefanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 10, 2012

I was unsure on how good this hotel was going to be after reading some negative comments on this website but I am glad I ignored them! I can honestly say this was by some margin the best hotel that I stayed in during my US holiday a few weeks ago (and I stayed in three other places). The hotel and the room I stayed in were modern and clean, the staff were excellent and it had all the facilities that you need for a great stay. I would advise anyone who wishes to visit DC not to spend big money at a downtown hotel but save money by staying at this place. There are lots of places to eat nearby though the hotel does provide a decent burger

However I do agree with the Bis+Chris review about the behaviour of some of the guests during breakfast!

Special thanks to the manager, Lavier on the front desk and the shuttle driver Sam

The next time I go to Washington I will definitely stay there.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewood, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 3, 2012

We stayed here for our honeymoon. Overall it was a great experience, there is really nothing to complain about at all. Checking in was simple and fast and the gentleman at the front desk was very friendly. Our room was very clean and just like the description on the website stated, even the lobby looked the photo!!

We spent most of our trip out and about but the time we did stay in our room we had an enjoyable and comfortable visit. The free breakfast buffet was your basic breakfast foods, and had some tasty cheesy eggs :] There was a shuttle available to use but we opted to use our rental car. Along with the buffet and shuttle there was also a business center w. a computer and fitness center available for use.

Also the manager was very friendly, he always said hello when we passed by and even made casual conversation with my husband!

Room Tip: There is a busy thru street right next door, if noise bothers you; you may want to request a room aw...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mdrummond1374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metro Points Hotel - Washington North

Property: Metro Points Hotel - Washington North
Address: 8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)
Phone Number:
Location: United States > Maryland > New Carrollton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in New Carrollton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Metro Points Hotel - Washington North 3*
Number of rooms: 197
Official Description (provided by the hotel):
The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more   less 
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Also Known As:
Four Points New Carrollton
Sheraton New Carrollton
New Carrollton Four Points
New Carrollton Sheraton

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